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Showing posts with label Civil service. Show all posts
Showing posts with label Civil service. Show all posts

Wednesday, March 13, 2013

Political parties banking on votes from the civil servants, the sacrosanct!

The civil service is sacrosanct, politically speaking. If you are a politician, you better think twice before speaking up against it.

ALTHOUGH more non-Malays are beginning to join the civil service, the fact that Malays make up the overwhelming majority of the 1.4 million-strong public sector remains.(The highest ratio of civil servants in the world)


It is said that nearly every Malay family has someone either in the civil service or the uniformed services.

Thus, the civil service is home to a sizeable percentage of voters. Therefore, their welfare and livelihood is a key priority of the Barisan Nasional Government which likes to project itself as its protector and benefactor.

On the other hand, the Chinese and Indians predominate in the private sector as small businessmen, professionals and wage earners.

They are largely cut off from the civil service. They have little clue how the civil servants, as a unified special interest group, think and respond in a crisis.

This is the reason why some Chinese and Indian politicians and even some thoughtless Malays make insensitive remarks about the civil service and pay a price for their faux pas.

The more seasoned politicians in Umno and other Barisan component parties managed to avoid making insensitive remarks, preferring to work with the civil service rather than against them.

When civil servants die in the line of duty, Barisan gets all worked up. It immediately moves in to comfort and reassure them as it is mindful of the civil services' vote bank.

When security personnel were killed by Sulu insurgents, the Government's game plan changed as well.

Prime Minister Datuk Seri Najib Tun Razak ordered an all-out assault by a combined force of army and police personnel.

Resources were rapidly mobilised, villagers told to move out and security forces encircled the red zone and the shooting war started in earnest.

When Najib announced the decision to attack on March 5 at a gathering of religious leaders at Putra Stadium, he was given a standing ovation.

The civil servants had rejoiced that the initial decision to negotiate was over and that the army and police were on attack mode.

The Opposition, on the other hand, had fallen flat. They had failed to connect with the powerful emotional impact the crisis had on civil servants and the Malay voters.

In fact, they committed a faux pas of the worst kind imaginable when PKR vice-president Tian Chua remarked that the Lahad Datu crisis was a sandiwara by Umno and Barisan Nasional.

His remarks, published in Keadilan Daily on March 1, had riled up the Malay groups, including former servicemen, who vented their anger and demanded an apology and retraction.

Not a day passes by without someone burning or stomping on pictures of Tian Chua and lodging a police report and urging stern action.

At one anti-Tian Chua session, even former IGPs and former deputy IGPs were out condemning Tian Chua and rooting for the Malaysian security forces.

The message out there is simple while the armed forces are risking their lives in protecting the country, Opposition politicians are playing politics.

The civil service is sacrosanct, politically speaking. If you are a politician, you better think twice before speaking up against it.

Former Selangor Mentri Besar Datuk Seri Dr Mohd Khir Toyo had angered civil servants when he gave out a broom as an “award” to two underperforming local councils in Novem-ber 2007.

While he wanted to improve the service, the civil servants saw it as demeaning and felt slighted. They took it out by spoiling their votes when the general election came, contributing to the fall of Barisan in Selangor.

In more recent times December 2011 Petaling Jaya Utara MP Tony Pua was forced to eat humble pie after he announced that Pakatan Rakyat would slash the civil service by half, if it takes power.

Pakatan leader Datuk Seri Anwar Ibrahim had to step in and assure the civil servants that Pakatan would do no such thing if it is in power.

Even Pua, who stands in an overwhelmingly Chinese seat, was forced to clarify that he did not mean “slash by half” but reduce its numbers through synergies.

The civil service is overwhelmingly Malay and largely pro-Barisan, who is their protector and benefactor; although PAS and, to a lesser extent, PKR are making a dent.

However, it is not big enough a dent for the supposedly neutral civil servants to change direction as yet.

Comment by BARADAN KUPPUSAMY

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 Malaysia world's No.1 highest civil servants-to-population ratio! Its tenure of service legally vulnerable but notoriously difficult to dismiss!
Malaysia Flip Flop: The highest ratio ofcivil servants in the world

Wednesday, October 19, 2011

Malaysia world's No.1 highest civil servants-to-population ratio! Its tenure of service legally vulnerable but notoriously difficult to dismiss!

brief diagram comparing the role of civil serv...

Safeguards for public servants

REFLECTING ON THE LAW By SHAD SALEEM FARUQI

The legal position of public servants regarding security of tenure of service is quite vulnerable, but in reality, action against delinquent public servants is notoriously difficult to sustain.

MODERN society is held together by services provided by officials of the state. The public service is the pivot around which the administration of the contemporary state revolves. Every country’s economic, social and educational policies are ultimately dependent on the quality and commitment of its public officials.

Article 132(1) of the Federal Constitution defines “public services” to include the armed forces, the judicial and legal service, the general public service of the Federation, the police force, the joint federal-state public service, the public service of each state and the education service.

Employees of statutory bodies, public companies, universities, or any other body or authority established under federal or state law, are not public servants for the purpose of the Constitution.

In relation to public services, a number of basic rules apply.

No security of tenure: All public servants hold office “during the pleasure” of the Yang di-Pertuan Agong or Ruler or Governor. Posts may be abolished. A ministry or service may be closed down or privatised. Parliament may refuse to allocate funds for a service.

Terms of service: The terms of service of a public servant may be altered without his consent despite a written contract of employment. Post-entry requirements like language proficiency, in-house training courses or the need to pass an examination may be imposed.

Pensions: Article 147 protects pensions, gratuities and other allowances for members of the public service, their widows, children, dependants or personal representatives.

However, these are not absolute rights. The Yang di-Pertuan Agong may reduce or withhold pension if he is satisfied that the public servant is guilty of negligence, irregularity or misconduct.

Right to equality: Under Article 8(1) of the Federal Constitution there is a constitutional right to equality before the law and equal protection of the law. Thus, no gender, religious or unreasonable discrimination can be practised at the time of the application or during the period of service.

Regrettably, Article 8’s equality requirement does not apply in the private sector or to Government-linked companies.

Racial quotas: In Malaysia, the issue of race discrimination is complicated. A little known constitutional article – Article 136 – states that all persons of whatever race in the same grade in the service of the Federation shall be treated impartially.

Difficult issues arise because Article 136 has to be read along with Article 153 which permits reservations and quotas in favour of Malays and the natives of Sabah and Sarawak.

Tun Suffian has suggested that the two articles must be read harmoniously. At entry point, Article 153 permits reservations. Once in service the equality rule in Article 136 should apply to matters of promotion, rewards etc.

Arrears: A civil servant can sue the Government for recovery of arrears or for any other breach of the law of contract.

Tortious claims: In Malaysia, the Government is not above the law. Subject to some exceptions, a civil servant can sue the Government for damages in torts if the Government or a public authority has caused him loss.

Safeguard of Article 135(1): Though civil servants have no security of tenure, they can be removed only after prescribed procedures. Article 135(1) states that no member of the public services (except a member of the armed force) may be dismissed or reduced in rank by an authority subordinate to that which had the power to appoint him.

Natural justice: Under Article 135(2) no public servant may be dismissed or reduced in rank without being given a “reasonable opportunity of being heard”.

The terms “reasonable opportunity of being heard” have generated a wealth of case law. “Hearing” means that the officer concerned should be given a proper and prior notice of the allegations against him. The notice must be adequate in terms and in time.

Subject to some exceptions, the accused should have a full and fair opportunity of stating his case in reply.

He should be supplied with all evidence, information and documents made known to the adjudicator. He should have a right to present witnesses and exculpatory evidence and to cross-examine witnesses on the other side.

Exceptions: The safeguards of Article 135(2) do not apply in some situations such as:

> The laudatory and constitutionalised rule of natural justice does not apply to forms of removal that do not amount to “dismissal” or “reduction in rank”.

For example, “dismissal” is distinguishable from “contractual termination”, “termination in public interest” or “compulsory retirement”.

A reversion to the former post does not amount to reduction in rank provided the public servant was not already confirmed in his new post.

> “The right to be heard” does not imply the right to be heard orally. Hearing can be oral or by way of written representation.

> Members of the armed forces are not entitled to a hearing.

> There is no need to give a hearinIn reality there are many other ways of dealing with errant civil servants. Some of these ways do not attract the pristine safeguards of Article 135. For example:

> Even prior to a finding of guilt, an officer can be interdicted (ordered not to report for work) on full pay or half pay.

> In several circumstances, an officer can be suspended on no pay.

> Termination under the contract of employment need not be preceded by prior hearing.

> In some circumstances public servants can be prematurely and compulsorily retired. They recieve pension but lose their job.

The overall picture is that the legal position of public servants is quite vulnerable. In reality, however, action against delinquent public servants is notoriously difficult to sustain.

Many wrongdoers rely on technical or procedural flaws to obtain judicial review and escape accountability.
Enforcing quality and commitment in public services is not easy and require leadership of the highest order.

> Shad Saleem Faruqi is Emeritus Professor of Law at UiTM and Visiting Professor at USM

Every 3 taxpayers supports 2 civil servants in Malaysia
 
“The highest ratio of civil servants in the world”!
Most bloated civil service
 
* With 1.3 million civil servants to a population of 26 million, Malaysia has one of the highest civil servants-to-population ratio in the world by the Organisation for Economic Cooperation and Development standards.
* In 2009, Malaysia’s civil servants-to-population ratio was the highest in Asia Pacific. The ratio was 4.68 per cent, compared to Singapore’s 1.5 per cent, Indonesia’s 1.79 per cent, Korea’s 1.85 per cent and Thailand’s 2.06 per cent all of which have less than half our ratio.

Subject: Civil Servants in Malaysia...Alarming Figures

1. Number of civil servants in Malaysia
  2000   -  894,788
  2008  -  1.2M
  2011  -  1.3M+
 During 2000 to 2008, increase of 300,000 or each year 38,151 or each day 104.

2 . Money spent on salary / remuneration
  2005  -  RM25.6Billion
  2008  -  RM41.0Billion (or from each tax payer RM22,800) 
 An increase of a whopping 60% during 3 years only. If it is private company, sure "bungkus"!
 
3. Population that pays tax  1.8M
    Number of civil servants   1.2M
Meaning every 1.5 tax payer support 1 civil servant.

 
4.  Population Vs number of civil servant.  (I believe should be one of the highest in the world) 


COUNTRY
%
Malaysia
4.68
Thailand
2.06
Korea
1.86
Philippine
1.81
Indonesia
1.79
Laos
1.24
Cambodia
1.18

The best civil servants in the world-MALAYSIA BOLEH
Best bloated civil service

 
  * With 1.3 million civil servants to a population of 26 million, Malaysia has one of the highest civil servants-to-population ratio in the world by the Organisation for Economic Cooperation and Development standards.

    * In 2009, Malaysia’s civil servants-to-population ratio was the highest in Asia Pacific. The ratio was 4.68 per cent, compared to Singapore’s 1.5 per cent, Indonesia’s 1.79 per cent, Korea’s 1.85 per cent and Thailand’s 2.06 per cent all of which have less than half our ratio.


Best way to bleed a budget dry


   
* Much of the budget (2011) continues to go into operating a bloated civil service. As much as three quarters of the national budget is spent on paying salaries and other benefits to over 1.3 million civil servants.

    * A post-2011 Budget dialogue highlighted the massive amount (35 per cent of the total RM162.8 billion operating expenditure) to be spent on emoluments, pensions and gratuities of civil servants. A panelist, Ministry of Finance budget division director Datuk Dr Rahmat Bivi Yusuff admitted that there is a need to trim the civil service to reduce the budget deficit.


Best way to bankrupt this nation


   
* Whilst it is the growing trend of many countries to reduce their civil service, the PM’s Department in particular, has done the opposite. It more than doubled its number of civil servants from 21,000 to 43,554 this year. In stark contrast, the White House employs only 1,888 staff.

    * The White House budget is US$394 million for 2011. The PM’s Department has been allocated a whopping RM18.14 billion for the year 2011, almost double the RM10.2 billion 2010.

    * Pemandu, which stands for Performance, Management and Delivery Unit, was set up last year under the Najib administration as one of the pillars in his Government Transformation Plan… is a massive drain on resources. In a span of two months the government spent RM20 million just to pay 50 consultants,.


Best contradiction of 1Malaysia


   
* As at 31 December 2009, the racial breakdown of the Malaysian civil service comprising 1,247,894 employees was as follows: Malay (78.2 per cent); Other Bumiputras (7.7 per cent); Chinese (5.8 per cent), Indian (4.0 per cent); and Others (4.2 per cent).

    * “This is the worst multi-racial composition of the government service, with the lowest Chinese and Indian representation in the public service in Malaysia’s 53-year history. This is clearly seen from the three sets of comparative figures of the racial breakdown of the civil service before the NEP (1971) and as compared to Dec. 2009 – Malays (60.80 per cent and 78.2 per cent); Chinese (20.2% and 5.8 per cent); Indians (17.4 per cent and 4.0 per cent); and Others (1.6 per cent and 4.2 per cent).


Best in corruption


   
* Last year two out of five civil servants were deemed corrupt by Cuepacs. It was described as a worrying trend that needed to be tackled urgently.

    * Cuepacs President Omar Osman revealed that a total of 418,200 or 41 per cent of the 1.2 million civil servants in the country were suspected to be involved in corruption last year (Bernama, 2 June 2010).


Best “dumping ground”

Mohd Ariff Sabri Abdul Aziz, a former state assembly member of Pahang who is a member of Umno and who uses the pen-name Sakmongkol AK47, in his blog entry wrote: “Government service shouldn’t be treated as a dumping ground for academic rejects and mediocre material. Let’s demand a certain high standard and ensure we bring in talent that supports the demand for high standards.

“What has the government done to improve the efficiency and competence of government servants? There isn’t really competition there if the service is dominated by one race. There isn’t sufficient quality if the entry-level qualifications are so-so.

“Yet each year, to placate civil servants, the PM will appear on TV to say, we honour our civil servants because they have done a good job, blah blah. Which is not entirely true. The service is slow, the quality of officers is questionable.”

But Umno likes Muhyiddin’s make-believe. The next General Elections must be close at hand. Civil servants are made to believe that Umno is their (political) paymaster and they owe it to Umno. The party’s leaders would do or say anything to convince the government servant of this, even praising them as “the best civil servants in the world”!


 Related post: 


The Malaysian government can make further spending cuts if it reduces the size of its “bloated” civil service, an economist said. File pictu... 
 
 
Related articles

Wednesday, October 12, 2011

A 10-step plan to improve inefficient civil service in Malaysia!


A 10-step plan to excellence

Question Time By P. GUNASEGARAM

Cutting the numbers, raising salaries of good employees and emphasis on efficiency are some of the keys to improve the civil service.
FF14:  Civil Service
COMPARISONS with other countries indicate that we have too many civil servants for the population (about 25 million). Some 1.3 million civil servants, together with retirees, accounted for nearly two-fifths of the Federal Government’s operating expenditure last year of over RM150bil.

A bloated civil service not only sends the wrong message by keeping too many people unoccupied, it also leads to a considerable waste of government revenues and needlessly high expenditures which could have been better utilised elsewhere.

There are two sides to a large, inefficient civil service. As the numbers come down, you need to increase the rewards to retain the better people and improve the quality of entrants.

For illustration, if you cut the number of people in service by 50% and increase salaries by 50%, you actually save 25% in costs.

That may be too drastic a cut even for the civil service but a target to reduce it by a third over five years by natural attrition, getting rid of incompetent, lazy staff and very selective and prudent hiring is possible.

To encourage people to stay in the service and to recruit new, more able people, the salaries can potentially be raised by a third over five years.

Despite the salary increase, there will still be savings in costs of about 11% – if you don’t believe me, you can work it out yourself.

Remember too that the one-third salary increase need not be – indeed should not be – across the board.

It should be tweaked to give good ones better increases and bad ones smaller or no salary increases at all.
But this needs to be done under a clearly specified framework to prevent abuse.

As with many other institutions, the civil service has become highly politicised and some top civil servants have taken after the image of their political masters, demanding special treatment, special privileges and keeping their noses in the air.

They have come to consider themselves a law unto themselves and not only neglect the rakyat who they are supposed to serve but treat them with contempt, disdain and disrespect, leading to an outpouring of complaints against them, which they coolly ignore.

That attitude needs an about-turn.

It is therefore very timely that the Budget is now addressing some issues surrounding the civil service, including a mechanism to remove non-performers in the civil service. Hopefully, something will come out of that.



Meantime, here’s a list of 10 things which are imperative for change in the civil service and a move towards excellence.

1. Eliminate corruption and patronage. As has been pointed out, delays are in themselves a cause for corruption because people will seek to use nefarious means to avoid them, such as pay to put a file on top of the pile. While efficiency builds up, it is necessary to take a strong stand against any kind of corruption and patronage at all levels. The best way to do this is to issue a stern warning and take action against anyone found to be flouting the rules.

2. Recruit, reward and retain the best. You can’t have an excellent civil service without excellent people. You must recruit the best people, give them the right rewards and incentives and do your best to retain them by giving them more responsibilities, promoting them and giving them incentives.

3. Make service the aim. Considering the shabby treatment that many Malaysians receive at government departments, including the police, it is clear that the concept of service is alien to many civil servants. They exist for the public, not the other way around, and their assessment must include how well they satisfy the public in the performance of their service. This leads us naturally to our next point.

4. Encourage and act on public feedback. All counters which deal with the public must have ready feedback for public complaints. If a member of the public feels he has been badly treated, he must be given the immediate right to speak to a superior and make a complaint on the spot. Video cameras can be installed to help obtain the actual sequence of events. Superiors must act on public feedback and if a civil servant treats badly a member of the public, he must be punished.

5. Make it Malaysian. The statistics indicate that before 1970, the civil service was more Malaysian in that it better reflected the racial composition of the country compared to now when an estimated 80% or more of civil servants are bumiputras. This often leads to allegations of bias and a civil service that is not always sensitive to the needs of different races and cultures. Efforts should be made to recruit more non-bumiputras into all areas of the civil service. With an accompanying improvement in salary and benefits, it should not be a problem.

6. Use measurable standards. For performance appraisal, it is always good to use a measurable goal such as number of people seen in a day for a counter service, or number of projects approved. The goals will be different for different departments and for different levels within the same department but an effort should be made to quantify effort, even if work also has to be assessed qualitatively. The important thing is to keep any kind of bias out.

7. Reward good work. For any organisation to be vibrant and vital, it is important that good people are rewarded by offering them better increments, promotions and being put on the fast track for movement up the organisational ladder. That helps to ensure that as they progress, there will be increasingly better people at the top.

8. Punish poor work. The first part in dealing with poor work is to try and remedy the situation by pulling up the person, helping him, and giving him the means, the time and help necessary to do the job properly. If this does not get improvement, then it is necessary to reflect this in his benefits, clearly explaining what he will have to do to get back on the growth path. Sometimes even this fails, which leads us to the next point.

9. Get rid of deadwood and incompetence. If sufficient effort has been made to rehabilitate a worker and if that still fails, then the Government has no choice but to sack the worker. Clear procedures must be put in place so that there is no discrimination and that all inquiries are properly conducted before dismissal.

10. Keep political interference out. Sometimes, it is the politician who keeps the civil servant from performing his job. Politicians should set policy with input from the civil service and in the process they must have respect for the expertise developed within the service. Once policy is set, they must allow the civil service to implement it without hindrance, only interfering if the civil service baulks at implementing policy.

Few countries have become world class without an excellent and efficient civil service to support the transformation. If we don’t elevate our civil service significantly to much higher standards, we are all going to be losers.

> Managing editor P. Gunasegaram loves how he can renew his passport in just one hour, a clear indication that the civil service can perform.