What Determines a Company's Performance? Shape of the CEO's Face! All a matter of how wide your head is!

Tweet

What Determines a Company's Performance? Shape of the CEO's Face!

ScienceDaily (Aug. 25, 2011) — Believe it or not, one thing that predicts how well a CEO's company performs is -- the width of the CEO's face! CEOs with wider faces have better-performing companies than CEOs with long faces. That's the conclusion of a new study which will be published in an upcoming issue of Psychological Science, a journal of the Association for Psychological Science.

Image via Wikipedia

Elaine M. Wong at the University of Wisconsin-Milwaukee and her colleagues study how top management teams work. But they have to do it in indirect ways. "CEOs and top executives don't typically have time to talk with researchers or take batteries of tests," she says. "Our research has primarily been at a distance." They've analyzed the content of letters to shareholders and looked at things like how a CEO's educational or personal background affects how well his or her company does. Wong and her colleagues, Margaret E. Ormiston of London Business School and Michael P. Haselhuhn of UWM, wanted to look at another aspect of CEOs – their faces.



Looking at faces isn't as crazy as it might sound. Several studies have shown that the ratio of face width to face height is correlated with aggression. Hockey players with wider faces spend more time in the penalty box for fighting. Men with higher facial width are seen as less trustworthy and they feel more powerful.

"Most of these are seen as negative things, but power can have some positive effects," Wong says. People who feel powerful tend to look at the big picture rather than focusing on small details and are also better at staying on task. She and her colleagues thought that feeling of power might also be correlated with a company's financial performance.

Wong and her colleagues based their analyses on photos of 55 male CEOs of publicly-traded Fortune 500 organizations. They only used men because this relationship between face shape and behavior has only been found to apply to men; it's thought to have something to do with testosterone levels. They also gathered information on the companies' financial performance and analyzed shareholder letters to get a sense of the kind of thinking that goes on at those companies.

CEOs with a wider face, relative to the face's height, had much better firm financial performance than CEOs who had narrower faces. "In our sample, the CEOs with the higher facial ratios actually achieved significantly greater firm financial performance than CEOs with the lower facial ratios," Wong says.

Don't run out and invest in wide-faced CEOs' companies, though. Wong and her colleagues also found that the way the top management team thinks, as reflected in their writings, can get in the way of this effect. Teams that take a simplistic view of the world, in which everything is black and white, are thought to be more deferential to authority; in these companies, the CEO's face shape is more important. It's less important in companies where the top managers see the world more in shades of gray.

Provided by Association for Psychological Science (news : web)

 Newscribe : get free news in real time

Post-Jobs Apple: New research shows Cook will do fine

Performance as CEO all a matter of how wide your head is

By Brid-Aine Parnell •

Forget about your Ivy League/Oxbridge/Harvard business school education, your connections or how many millions in personal funds you can plough into the business: the one thing you really need as a CEO is a big face, at least according to a new study to be published in journal Psychological Science.

Elaine M Wong of the University of Wisconsin-Milwaukee and her colleagues analysed photos of 55 male CEOs of publicly-traded Fortune 500 organisations and found that chiefs with a wider face, relative to face height, had much better firm financial performance that those with narrower faces. (And if you're wondering why this only applies to male CEOs, it is because the whole fat-face thing only works with men – apparently it has something to do with testosterone levels.)

According to Wong and her team, launching this study wasn't completely out of left field, because previous studies had shown big-featured guys were more prone to aggression, seen as less trustworthy and felt more powerful – and they thought these attributes could be a winning combination for CEOs.

Good ratios: Rory Read,
CEO of AMD

"Most of these are seen as negative things, but power can have some positive effects," she said.

Obviously, the Reg couldn't help a little completely unscientific application of these conclusions considering the two new CEOs in the techie stable: Tim Cook at Apple and Rory Read at AMD.

AMD is looking good with Read, since although he's not really got a big face, he hasn't really got a very long face either, so the width-height ratio is probably good.

But Cook is definitely sporting some height there and with those slimly-defined cheekbones, could Apple be in trouble? But no wait, he's practically Jobs' face twin, they're both rocking that lengthy angular look, and Jobs seemed to do OK. Could it be that the concept is not infallible?

Steve jobs (left) and Tim Cook. Separated at birth?

Well, actually, it could. Wong's team found that the way top management felt could interfere with the effect of the head honcho's huge countenance. Teams that took a simplistic view of the world, in which everything is black and white, are thought to be more deferential to authority, so the CEO's face-shape-mojo worked. Big heads are less important in companies where the top managers see the world in shades of grey. ®

Newscribe : get free news in real time  

Mother of all scams - Many fall for Bukit Aman scam, Syndicates clone caller IDs of enforcement agencies

Tweet

Many fall for Bukit Aman scam

By AUSTIN CAMOENS austin@thestar.com.my 24/8/11

PETALING JAYA: We have heard of the Nigerian 419 scam, the AL-Globo lottery scam, but the Bukit Aman scam must surely be the mother of all scams.
Image via Wikipedia

A syndicate posing as police officers from Bukit Aman has been ripping off unsuspecting victims of hundreds of thousands of ringgit by claiming that they are being investigated for alleged money laundering.

Their latest victim is an elderly woman who lost about RM260,000.

Relating the ordeal, the woman who only wanted to be known as Margeret, in her 60s, said she received a phone call on Aug 18 from a man claiming to be a police inspector from Bukit Aman.

She said the “officer” told her that she was being investigated by the Hong Kong police over dealings with two drug dealers there.

“The officer told me that if I did not cooperate fully with police investigations, I would be extradited to Hong Kong to face charges for the offence,” she told The Star yesterday.

Margeret said the officer then passed to her the number of a senior police investigator in Hong Kong to verify the matter.

“I called the number given and a man claiming to be a police officer warned me that I was being investigated together with 28 other people for alleged dealings with drug dealers there,” she said, adding that the man told her to cooperate fully with the police here.

She said she then received another call from a senior police inspector in Bukit Aman who asked her to transfer all her money into an account provided by them.

“They said this was to help them verify that the funds were not linked to drug dealers in Hong Kong,” she said, adding that she transferred a total of RM260,000 from five separate banks to the police here.

Margeret said the officer told her to transfer any additional funds she had to facilitate police investigations failing which she would be arrested.

“I told them that I had an additional RM128,000 in a fixed deposit account in Temerloh, but I could not withdraw the money until the next day.”

Fearing something was amiss, she lodged a police report with the Mentakab police.

Federal Commercial Crimes Investigations Department (CCID) deputy director Deputy Comm Datuk Tajuddin Md Isa said police were investigating the case and appealed to the public to contact Bukit Aman to verify the calls.

 Syndicates clone caller IDs of enforcement agencies

By AUSTIN CAMOENS and RASHITA A. HAMID newsdesk@thestar.com.my

PETALING JAYA: Syndicates are using special technology to dupe unsuspecting victims into believing they are being called by real law enforcement agencies.

The Voiceover Internet Protocol (VoIP) technology is used to replicate phone numbers of the police, Bank Negara and other government agencies.

“The victims do not know they are being duped as the caller ID is identical to the real number of the relevant authority,” Federal head of CyberSecurity and Multimedia Investigation Division Asst Comm Mohd Kamaruddin Md Din told The Star, referring to reports on the Bukit Aman scam.

VoIP is a family of technologies, communication protocols and transmission techniques for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.

The modus operandi of the syndicate involved in the Bukit Aman scam was to tell victims that they were being investigated by Hong Kong police for money-laundering activities.

“The syndicate then tells the victims that they must transfer all their savings into an account which is provided by the syndicate in order to verify that the funds are not linked to any cases,” ACP Kamaruddin said, adding that victims were told the money would be transferred back to their accounts once Bank Negara had completed investigations.

He said there had been 76 such cases reported nationwide amounting to losses of more than RM3.05mil between January and June this year.

ACP Kamaruddin advised the public to immediately contact the relevant authorities if they received such calls.

He said there had been a total of 367 cases involving bogus police, bank and government officials between January and June this year, resulting in losses of more than RM10mil.

“Last year, there was a total of 996 cases amounting to about RM17.4mil in losses,” he said, adding that in most cases the money could not be retrieved as the syndicates operated from outside the country.

Ex-colonizers aid Libyan Rebels Assault on Tripoli 'planned weeks ago';No easy transition, rebuilding after Gaddafi

Tweet



Assault on Tripoli 'planned weeks ago'

Details emerge of rebel and Nato plans to oust Gaddafi, involving bombing, sleeper cells and special forces squads
By Richard Norton-Taylor and Dominic Rushe

'Nato played a big role in liberating Tripoli.' Photograph: Sean Smith for the Guardian
 
Details of the rebel uprising in Tripoli are emerging, showing weeks of careful planning by rebels and their international allies before they seized the Libyan capital.

Rebel leaders had been hoping that the people of Tripoli would rise up against Muammar Gaddafi, but after a bloody crackdown crushed local opposition they began planning their own revolt.
Image via Wikipedia
British military and civilian advisers, including special forces troops, along with those from France, Italy and Qatar, have spent months with rebel fighters, giving them key, up-to-date intelligence and watching out for any al-Qaida elements trying to infiltrate the rebellion.

More details emerged yesterday of how Nato forces helped Libyan rebels storm Tripoli. "Honestly, Nato played a very big role in liberating Tripoli. They bombed all the main locations that we couldn't handle with our light weapons," said Fadlallah Haroun, a military spokesman who helped organise the operation, according to the Associated Press.

Prior to the attack, rebels smuggled weapons into Tripoli and stashed them in safe houses. Local revolutionaries were told that protests would begin after the Ramadan evening prayers on 20 August, a day that coincidentally marks the anniversary of the prophet Muhammad's liberation of Mecca.

Rebels organised a flotilla of boats from the town of Misrata in an operation dubbed Mermaid Dawn. Tripoli's nickname in Libya is mermaid or "bride of the sea". As sleeper cells rose up and rebel soldiers advanced on the city, Nato launched targeted bombings – methodical strikes on Gaddafi's crucial communications facilities and weapons caches.

An increasing number of American hunter-killer drones provided round-the-clock surveillance.

Covert special forces teams from Qatar, France, Britain and some east European states provided critical assistance, such as logisticians, forward air controllers for the rebel army, as well as damage-assessment analysts and other experts, a diplomat at Nato's HQ in Brussels told AP.



Foreign military advisers on the ground provided real-time intelligence to the rebels, enabling them to maximise their limited firepower against the enemy.

To boost morale, US officials passed along snippets of intercepted telephone conversations in which Libyan commanders complained about shortages of food, water and ammunition, the New York Times reported. US officials told the paper that the rebel seizure of the oil refinery at Zawiya last week may have been the campaign's real turning point, cutting off Tripoli's fuel supplies.

As the regime collapsed, Gaddafi's aides called several Obama administration officials, including the American ambassador, Gene Cretz, and Jeffrey Feltman, assistant secretary of state to try to broker a truce, according to the Times. Officials said the calls were not taken seriously.

As rebel forces broke through the frontlines and approached Tripoli, locals were inspired to join them. The surge also forced government troops into the open, allowing allied warplanes to strike.

Gaddafi's forces attempted to hold off the rebels on Sunday by trying to outflank the rebels and recapture Zawiya. But Nato warplanes bombed the convoy before it could reach the city as part of a series of attacks on Gaddafi's forces, including bombing raids on bunkers set up in civilian buildings in Tripoli in an effort to ward off allied attacks.

The western advisers are expected to remain in Libya, advising on how to maintain law and order on the streets, and on civil administration, following Gaddafi's downfall. They have learned the lessons of Iraq, when the US got rid of all prominent officials who had been members of Saddam Hussein's Ba'ath party and dissolved the Iraqi army and security forces.

The role of Nato is likely to continue to be significant. Its work could include humanitarian aid and logistical support for the UN. "The biggest caveat was 'Don't consider anything that would involve Nato forces on the ground'," said an official.

The North Atlantic Council, Nato's decision-making body, had agreed that any role for Nato had to "satisfy the criteria of a demonstrable need, a sound legal basis and wide regional support", said Nato spokeswoman Oana Lungescu.

Nato will continue to deploy strike aircraft, spy planes and unmanned drones over Libya but will not put any troops on the ground to help the transitional council maintain law and order, alliance officials made clear last night.

If any international organisation were to take on the task of a stabilisation force, it would be the UN, they said. "It is a classic case for blue helmets," said one official.

The North Atlantic Council has set out "political guidelines" for military planners who are now drawing up options. "Nato will help the UN if asked," said an official.There are many Nato countries that could work on the ground, given the extensive experience of post-conflict stabilisation in the Balkans. No Nato government official wants to compare Libya with Iraq or Afghanistan.

Nato aircraft flew 20,121 sorties, including 7,587 strike sorties, over the past five months, the alliance said yesterday.

Newscribe : get free news in real time 

No easy transition, rebuilding as Libya braces for new era after Gaddafi

(Xinhua)

A picture of Libyan leader Muammar Gaddafi lies in trash as a Libyan stands guard outside the airport in Tripoli on August 24, 2011. (Xinhua/AFP)
CAIRO, Aug. 25 (Xinhua) -- Despite fierce fighting between Muammar Gaddafi's forces and rebels in some areas of capital Tripoli and the unknown whereabouts of Gaddafi, Libya is set to brace for a new era after the rebels have claimed control of most of the country with the help of NATO's military operations.

The opposition National Transitional Council (NTC) is preparing to move its headquarters from Benghazi to Tripoli. More countries have recognized the legitimacy of the NTC and offered to help rebuild the war-shattered, oil-rich country.

It is a fact that the Gaddafi leadership has substantially crumbled, although the battle in Libya has not been completely over.

Analysts say Libya faces a tough road ahead in its political transition and reconstruction. Among the top challenges are the restoration of stability and power transition. Some even fear the post-war Libya may become another Iraq or Somalia.

STABILITY

Libya's rebels have offered a reward of two million Libyan dinars (about 1.3 million U.S. dollars) for anyone who turns in Gaddafi. The opposition says they will bring them to justice if they are captured alive.

On Wednesday, heavy fighting continued in some areas of the capital between Gaddafi loyalists and the rebels, While Gaddafi vowed death or victory in the fight against the "aggression."

Definitely, fleeing Gaddafi will not give up easily. No one could predict what he will do next amid fears of the possible use of chemical weapons. The rebels believe the final victory relied on the capture or killing of Gaddafi. Sirte remains under control of Gaddafi's troops. Thus concerns arise as to how long the battle will last between Gaddafi and the rebels.

These are key factors to affect the opposition's urgent agendas such as power transition and restoration of normalcy for citizens' life.

"Speaking about the future of Libya after Gaddafi, it is very difficult to predict any scenarios of situation," Akrm Houssam, researcher with the Cairo-based National Center of Middle East Studies in Egypt, told Xinhua.

"But what I can assure is we would not see any kind of stability or peace in Libya after Gaddafi, because I think the militia belonging to Gaddafi will continue some kind of civil war with the rebels. We will see another kind of conflict between the two fronts, " said Houssam.

"Some tribes supporting Gaddafi still refuse what the rebels do. I believe they will continue their resistance," he said. The members of these tribes inside Gaddafi's army may return to their tribes and form some small militia.

He warned of a repetition in Libya of what we had happened in Iraq after the disbanding of Saddam Hussein's troops after the 2003 war. Remnants of Saddam's army are believed to be behind some terrorist attacks leading to the fragile security situation of Iraq.

To make pro-Gaddafi tribes part of a new political process and include government troops into the new army to be built will help stabilize the situation, according to analysts.

But if pro-Gaddafi figures are punished, instability will prevail for some time, they predict.

"The change of a regime and society will not be a stable process. It is normal that more conflicts will come," said Hoda Regheb, professor of political science at Cairo-based Misr International University, in an interview with Xinhua.

One of the biggest challenges for the new government will be how to overcome tribal conflicts, said Regheb. She said it was genius for Gaddafi to keep all the tribes under his power for decades.

As is the similar case with Tunisia and Egypt whose presidents were toppled by protests earlier this year, security vacuum poses another threat to post-Gaddafi Libya. In Egypt, the lack of security and a sharp increase of various crimes after the fall of ex-President Hosni Mubarak have affected the country's pillar tourism industry and citizens' daily life.

It is urgent to establish professional police forces to protect citizens in Libya, said Sayed Mustafa, professor of political science at Cairo University, in an interview with Xinhua.

Foreign ministers of the Cairo-based Arab League countries stressed Wednesday the necessity to speed up actions for the stability, security and peace in Libya. In a statement, the ministers called on all the Libyan powers to adhere to tolerance and avoid revenge.

Meanwhile, the NATO has said it would not send ground troops to post-Gaddafi Libya. Both the NTC and the Libyan people will be against the presence of foreign troops, said Mustafa.

TRANSITION AND REBUILDING

The rebel NTC chairman Abdel Jalil has said the country would have legislative and presidential elections in eight months. A democratic government and a just constitution will be established. To ensure a smooth transition, the NTC needs to overcome a number of political and social challenges.

"We have now a fully destroyed state, a state without institutions, government, stability or peace. The transitional council will deal with these problems," said Houssam.

"Especially, the transitional council is a group of some contradictory fronts. Whether the transitional council will remain united is the question, " he added.

Houssam wonders how the transitional council deals with al- Qaida which challenges Libya. Al-Qaida members united with others to overthrow the Gaddafi leadership. But after Gaddafi leaves, it will be hard for them to remain united on how to rule the nation, he said.

Libya is a typical tribal society. "To have a centralized government is very difficult," said Regheb. She warns of further collapse of the country if a federal government is formed.

Analysts hold that a federal state is possible for Libya. But the rights of oil will be bargained as the known oil reserves are located in certain areas, said Shady Abdel, another political analyst in Middle East studies. In Iraq, the regional or central governments have been negotiating the rights to export oil or make oil deals.

"Up till now, there has been no much agreement among Libya powers as to the political system, whether it is parliamentary or presidential, federal or not federal," Adel told Xinhua.

A key oil producer in Africa, the restoration of oil production will be vital to the rebuilding of the economy of the country with a population of around six million.

Western powers, European countries in particular, will pour more investment into the country, especially in the oil sector, say analysts, who believe the oil interests are the major reason behind the military intervention. So far, some Western powers have pledged aid to Libya.

Similar concerns are raised in this respect. The economic rebuilding needs stability. In Iraq, fragile security featuring frequent terrorist bomb attacks have hindered the pace of rebuilding eight years after the war.

If the political stability is achieved in Libya, economic rebuilding will be easier, said Adel.

Newscribe : get free news in real time 

Malaysia's one million job vacancies! A quick fix we may rue!

Tweet

One million jobs to be filled by Malaysians before foreigners are made offers

By ZUHRIN AZAM AHMAD zuhrinazam@thestar.com.my

PUTRAJAYA: A total of 1,051,427 job vacancies have been listed by eight ministries and related agencies to be filled by Malaysians before the remaining vacancies are offered to illegal immigrants granted amnesty under the Government's legalisation programme.

Workers are needed in five main sectors manufacturing, plantation, agriculture, construction and production.

Home Ministry senior deputy secretary-general Datuk Alwi Ibrahim said the International Trade and Industry Ministry listed the highest need with 275,723 vacancies.

Other vacancies were recorded by the International Trade and Industry Ministry, Agriculture and Agro-based Industry Ministry, Domestic Trade, Co-operatives and Consumerism Ministry, Plantation Industries and Commodities Ministry, Home Ministry, Tourism Ministry, Transport Ministry and the Construction Industry Development Board (CIDB).

He said the Agriculture and Agro-based Industry Ministry needed 237,700 workers, followed by Domestic Trade, Co-operatives and Consumerism (220,000), CIDB (165,000), Plantation Industries and Commodities (140,000), Home (10,000), Tourism (2,041) and Transport (963).

“These statistics were part of the feedback from the ministries and their related agencies during a meeting of the 6P amnesty programme chaired by the secretary-general (Tan Sri Mahmood Adam) on Monday.

“It was revealed that the five sectors, indeed, use huge foreign labour,” he said.

Alwi said all the vacancies would be advertised in several local newspapers in stages, beginning tomorrow.

“The jobs will first be offered to Malaysians before any remaining vacancies are opened to foreign workers.

“As such, Malaysians, especially the unemployed, are urged to take up the opportunities which will also support the Government's effort to reduce dependency on foreign workers,” he said yesterday.

Alwi said the next step in the process would be to match the demand from employers with the list of illegals who have registered under the 6P programme.

As of yesterday, a total of 2,210,235 legal workers and illegal immigrants had registered under the 6P programme, which consists of registration, legalisation, amnesty, supervision, enforcement and deportation.

Alwi said 1,215,004 were illegal immigrants and urged those who had yet to register to do so before the exercise ends on Aug 31.

“The ministry would also like to stress that illegals who registered with the programme will not be arrested,” he said.

MTUC: Better perks needed to attract locals

By ISABELLE LAI isabellelai@thestar.com.my

PETALING JAYA: The Government must improve salaries and benefits of blue-collar workers if it wants to attract locals and reduce the country's dependence on foreign workers.

Malaysian Trades Union Congress (MTUC) vice-president Mohd Roszali Majid welcomed the Government's announcement that the over one million job vacancies it had identified would be offered to locals first.

 

.

 Just do it: Mustafa tells locals to “meet the challenge”.

The 1,051,427 job vacancies are in five main sectors manufacturing, plantation, agriculture, construction and production.

Roszali said the Government must improve the “overall package” for local workers including housing, medical, and transport benefits.

National Union of Plantation Workers (NUPW) secretary-general Datuk G. Sankaran urged the Government to set a decent salary for plantation workers as there was no replacement for older workers who had retired.

“Young people prefer factory jobs but there are so many vacancies in plantations. We badly need local workers,” he said.

Federation of Malaysian Manufacturers president Tan Sri Mustafa Mansur urged local workers to “meet the challenge”.

He said higher salaries would depend on their skills, pointing out that highly-skilled construction and factory workers in Europe were well-paid.

“If they don't take up the jobs, we will continue to have a problem of too many foreign workers in the country,” he said.

Umno Youth chief Khairy Jamaluddin said he hoped the Government would proactively find Malaysians to fill the vacancies and not just pay “lip service” by hiring illegal immigrants instead.

He said the Government had to try and encourage locals to venture into these job sectors, especially unemployed youths.

Jobstreet.com country manager Chook Yuh Yng said locals were likely to take up these jobs if the wages were fair.

She said this was imperative as the cost of living was going up.

Recruiter Royce Cheah said locals in rural areas should be more willing to take up these jobs.

 A quick fix we may rue

 MALAYSIA has come a long way after getting independence. It’s going to be 54 years. There has been growth and prosperity. We are supposed to be heading towards a high income economy. I wish we can achieve it.

But look at the number of legal and illegal foreign workers in Malaysia. There are probably over three million of them. It is alarming and is a cause for concern. Malaysia has become a haven for foreign workers.

The influx of illegal and legal workers is a serious matter and we should stop our over-dependence on them.

If those who enter the workforce are professionals, highly skilled and come with funds to invest, I reckon it’s acceptable. Unfortunately, we have become a dumping ground in every way, including a transit point for human trafficking and drugs.

We are also gaining mileage as a destination for immoral activities. I can’t blame the culprits. Some of our law enforcers have been complacent and lackadaisical in executing their duties. Where is the patriotism?

There are loopholes and flaws in our system that even the foreigners, especially the illegal immigrants, are aware of. Otherwise how can they get away with falsifying identity cards and passports? They know how to hoodwink our enforcers.

Perhaps some of our enforcers themselves are working hand in glove with these illegals.

I’m not against foreign workers. But their inflow needs to be checked before they become a burden and a menace. In the name of globalisation and wanting revenue from tourism, we are importing a lot of unwanted elements into our country.

Social ills and disharmony are already prevalent at a worrisome level. It’s okay to sympathise with the plight of foreign workers but soon we might be at their mercy. Soon they will be fighting for their rights, and probably appeal to the Human Rights Commission.

I hope the policy makers can see the consequences. Rigid regulations and stern actions are necessary. I reckon we need a special task force to oversee this issue. Nipping it in the bud is the best solution.

Hopefully, the biometric registration will assist in getting a real picture of our country’s predicament. If the inflow of foreign workers is not checked, it’s going to cause a lot of headaches for Malaysia.

Come the festive and public holidays, many major cities and towns will be flooded with them. They will reflect our nation’s identity and image. What a way to advertise the country.

The disadvantages of employing foreign workers far outweigh the advantages in the long run. From the employers’ point of view, they desperately need the foreign workers.

This situation has been created by the employers themselves. Foreign labour is a quick fix for their woes. The employers pay them low wages and provide them with deplorable working conditions. Their accommodation is atrocious.

It’s time employers are committed to the social and economic growth of the nation as a whole. Their greed and self-centredness are certainly going to be stumbling blocks to making Malaysia a high income nation.
It is time employers start doing away with labour-intensive work methods.

PATRIOT,
Sungai Petani, Kedah.

Reviving our winning ways

Tweet

Reflecting On The Law By Shad Saleem Faruqi

 As a nation, we will be celebrating our 54 years of independence. But, regrettably, the enslavement of our mind still continues despite the colonizer having long gone back home.

HARI Raya is approaching and so is National Day. It is time to seek solace in prayer and renew our resolve to overcome some persistent problems that are straining the social fabric.

Among these are the deterioration of inter-ethnic relations and the ascendancy of some shrill voices of discord that trumpet all that divides us as well as trivialise much that unites us.

However, on a positive note, this is the season to count our blessings, which indeed are many.

First, is the area of constitutionalism.

Though the cup is not full to the brim, it is not empty.There is enough in it to relish, cherish, protect and preserve.

The Constitution has survived the vicissitudes of race and religious politics. Despite many political and economic crises that could have torn other societies asunder, our Constitution has endured.

It has provided a firm foundation for political stability, social harmony and economic prosperity.

Second is the wondrous durabi-lity of political cooperation among the country’s racial and religious groups.

The coalition of 14 disparate political parties under a sometimes shaky, but nevertheless enduring, political alliance is perhaps the world’s longest surviving political arrangement.

In 1955, two years before Merdeka, it was built on a spirit of accommodation, a moderation of spirit, an absence of the kind of passions, zeal and ideological convictions that in other plural societies have left a heritage of bitterness and violence.

A similar rainbow coalition is emerging on the other side of the political fence and this raises hope for the eventual emergence of issue-based rather than race-based politics.

Third is the success of our economy and development plans.

These have positive implications for the realisation of the fundamental rights guaranteed by the Consti­tution and for the success of socially ameliorative programmes.

Fourth, Malaysia has successfully used the economy to unite its disparate racial groups.

By encouraging entrepreneurship and tapping the genius of the minority communities to supply leadership on the economic front, the Government achieved twin objectives. It succeeded in developing the country and also gave every community a stake in the nation.

The fifth sterling achievement is that despite periodic tensions and racist and religious rhetoric, the country’s enduring and endearing inter-ethnic harmony has few parallels in the world.

Instead of creating a melting pot, Malaysia painstakingly weaved a rich cultural mosaic and an extraordinarily multi-faceted society.

The sixth outstanding feature of Malaysia is the peaceful and cooperative manner in which social engineering is being accomplished.

Unlike some other societies with a similar problem of identification of race with economic function and the concentration of wealth in the hands of powerful minorities, the Government did not expropriate the wealth of one community to bestow it on another.

It embarked on a pragmatic expansion of opportunities to give to every community its share of the economic pie.

Many aspects of this policy of social engineering have succeeded, though there is much scope for improvement.

A seventh remarkable feature of the country is the emancipation of women.

In the work place, in schools and in universities, women are easily outnumbering men.

In the professions, they are making their mark and increasingly moving into leadership positions.

Recently, the Constitution was amended to outlaw gender discrimination in the public sector.

Eighth, Malaysia is an exemplar of a moderate and progressive society that embraces modernity and democracy and yet accommodates the spiritual view of life.

The imperatives of modernity and the aspirations of religion mingle together.

This not to deny, however, that there are strong cross-currents of obscurantism in the last two decades that are posing a challenge to social harmony.

Ninth, Malaysia has successfully kept the armed forces under civilian control.

There has been no attempted coup d’etat and no “stern warnings” from military generals to the political executive.

Even in 1969, when law and order broke down in the Klang Valley, the National Operations Council was headed by Deputy Prime Minister Tun Abdul Razak who called the shots with the army and police representatives in attendance.

Another remarkable phenomenon is that the extra-constitutional military-industrial complex, that behind the scenes dictates policy in many democratic countries like the US, has not been able to displace civilian control over military and industrial decisions in Malaysia.

Tenth, Malaysia has successfully used education as a tool of social engineering and upward social mobility.
Primary and secondary education is free and open to all irrespective of race or religion. Tertiary education is highly subsidised.

Though the Government is unable to meet the aspirations of all who seek higher education, the opportunities for upward mobility through higher education are exhilarating.



However, how far our tertiary educational system emancipates us from servile dependence on and mental slavery to Western education is another question.

As we celebrate National Day it must be remembered that the stains of cultural and intellectual imperialism do not end with the attainment of political freedom.

Freedom is a state of the mind and, regrettably, the enslavement of our mind still continues long after the coloniser had gone back home.

Most of our universities blindly ape European curricula and European paradigms.

We ignore the knowledge systems and traditions of the East.

Our books, syllabi and intellectual icons are mostly from the West. Our list of experts, external examiners and guest speakers are mostly European.

Towering personalities of our own region are shunned. Decades have passed, but our servile minds have not woken up to the damage done to our psyche.

While parochialism and narrow chauvinism are not called for, we have to take pride in our own heritage and draw sustenance from it before supplementing it with wisdom from elsewhere.

Nevertheless, as the commemoration day of our independence draws nigh, we must count our many blessings.

There is much in Malaysia’s struggles and successes that is worthy of emulation by friends and foes alike.

This is not to say that we should be complacent. As we celebrate 54 years of independence, our laws and institutions, our values and our views cannot remain impervious to the changes and challenges all around us.

In the realm of law and politics, there are always new challenges and opportunities that beckon the human spirit.

> Shad Saleem Faruqi is Emeritus Professor of Law at UiTM and Visiting Professor at USM. 

Related posts:
The true meaning of independence 
Malaysia still in pursuit of full independence 

3 Powerful Skills You Must Have to Succeed in Sales

Tweet

by Sharon Michaels

A key to successfully sharing and selling a product, service or idea, is to ask questions and then listen quietly and carefully to the answers. Many of us try too hard to convince people to buy instead of discovering what our future customer or client really wants, needs and desires from us.

To succeed in sales remember these three listening and relationship building skills:

S – Sincerity – Listen without an agenda, it’s not about your needs.

E – Ethics – Don’t try to talk someone into something, listen to what they want.

A – Asking – Serve others by asking questions that will assist them in making a wise buying decision.



Building win-win relationships means remembering that it is not about what we want but what the other person wants. Here are three relationship building skills that when used regularly will have you increasing sales and creating satisfied loyal customers.

1. Listening sincerely and without an agenda. The buying process is not about you and your wants and needs, it is about the customer. Too many of us come to the sales table with our own agenda. We are sometimes too busy thinking about quotas, promotions and commissions. It’s not about us, it’s about the wants, needs and expectations of the prospective buyer.

A sales person with an agenda tends to push too hard and often doesn’t listen well. Leave your agenda at home. Sincerely focus on your customer and how your product can best serve their hopes, dreams and goals. Zig Ziglar said it best, “You can have everything in life that you want if you just give enough other people what they want.”

2. Don’t talk someone into something, allow them to make their own buying decision. Doing what is right for everyone involved is the ethical thing to do. I’m reminded of a phrase from Dale Carnegie’s book, How To Win Friends and Influence People, “A man convinced against his will is of the same opinion still.”

Your role in the sales process is to present your product in a clear, concise and truthful manner—with integrity. The best customer is the customer who can make an educated decision based on what is best for them. A loyal customer is an educated customer. You are not in the convincing business, you are in the sharing business. Your job is to ethically offer the product, service or idea, explain the benefits and answer questions. Your customer or client will then make a buying decision based on the information they’ve been given. Making the sale is about asking questions, answering questions and building a trustworthy win-win relationship.

3. You can serve your client/customer best by finding out what they want, need and expect from what you are offering. Sometimes, we are so excited to share everything we know about what we’re offering that we forget it is about your potential customer’s expectations. What is important to you may not be important to them.

I’m reminded of a story: A young mother just starting out with a large network marketing company was excited and eager to share her business with other stay-at-home mothers. She was having coffee with a potential recruit as their children played near by. The young mother was eagerly showing her products and explaining the business potential. She went on and on about how she could stay home with her children and didn’t have to leave the house to conduct business.

The mother who was listening seemed to suddenly turn off her interest and attention. When our eager young network marketing mother asked her friend to join her in the business, the friend replied with a resounding, “No,” The business-building mother was shocked and saddened, “Why?” she asked. “Because,” her friend said, “I want to be able to do something that allows me to get out of the house and socialize with other adults.”

Moral of the story: Ask questions and listen. Don’t assume that what is important to you is important to your future customers.

Successful selling isn’t about what you want, it is about how can you best serve the needs of your customers and clients. Coming from a sincere place of service, will help increase sales and develop loyal client and referral base.

Keeping the three elements of SEA (Sincerity, Ethics, Asking) in mind, you can easily and effortlessly find new customers and clients who will want to do business with you now and in the future. Selling your service, product or idea is about doing the right thing for everyone involved – it is about building win-win relationships.


Sharon Michaels is a business coach and the author of How to Give Yourself the Power to Succeed. She produces and hosts the weekly radio show, Women Enjoying Success and the blog Power to Succeed. Check out her weekly Ezine, Unlimited Success for Women. 

Newscribe : get free news in real time 

A neighbour underestimated

Tweet

Ceritalah by KARIM RASLAN

The buoyant statistics coming out of East Kalimantan underline the extent to which the once-poor neighbour has eclipsed Sabah. And until Sabahans can exorcise their ghosts, Indonesia will remain an untapped mirage.
Image via Wikipedia
WE are living in an age of tremendous financial turmoil. Currency and equity market gyrations have dramatically altered relations between nations and entire regions. Indeed, the decline of US and European competitiveness and the attendant acceleration of Chinese wealth have been the most note-worthy developments.

What is less well-documented is the fact that these trends have also led to significant changes within South-East Asia with China’s (and India’s) hunger for natural resources driving prices ever higher.
This is most apparent on the island of Borneo.

In 2010, the GDP per capita in Sabah was RM8,450. By way of comparison, the GDP per capita in the neighbouring Indonesian province of East Kalimantan (or Kaltim) was over US$4,000 (RM12,000).



While the Kaltim statistics are inflated by skyrocketing coal, as well as oil and gas prices, the reality shows a marked increase in living standards for the province’s 3.2 million people.

In fact, Kaltim’s booming economy is also contributing to Sabah’s shortage of labour for the plantation sector.

Meanwhile, decentralisation initiatives (dubbed regional autonomy) meant that a greater proportion of the natural resource bounty was being retained locally.

Kaltim is Indonesia’s largest producer of both coal and oil/gas. At the same time there are plans to increase palm oil planting to well over 1.5 million hectares.

Balikpapan – the premier commercial hub with a population over 600,000 – is also a major transport and services hub.

The city’s Sepinggan airport (with over five million passengers a year) is Indonesia’s fourth busiest.

The buoyant statistics coming out of Kaltim underline the extent to which the once-poor neighbour has eclipsed Sabah and indeed Malaysia.

This is all the more ironic given the fact that for many decades Sabahans have felt imperilled by what they’ve perceived as waves of “desperately poor” Indonesians and Filipinos pressing at their borders.

Indeed, the control (or lack of it) of migrant workers has been an enormously controversial issue in Kota Kinabalu.

Sabah’s exponential population growth – most notably in the 1980s when naturalisation policies (covert or otherwise) were at their most pronounced – witnessed a dramatic increase from 929,992 in 1980 to 1,734,685 in 1990.

Indeed, it is arguable that Sabahans have been traumatised by the massive influx of illegals.

The state’s indigenous communities have seen their demographic and political leadership whittled away.
Unsurprisingly, they are deeply suspicious of Indonesians and Filipinos.

All this has made it difficult for Sabah to leverage Indonesia’s current prosperity despite the state’s strategic location.

Sabah has very poor connectivity with Kaltim, so much so that even the lengthy land border lacks formal road crossings.

Still, Indonesians – including Awang Faroek, Kaltim’s Governor – are lobbying hard for a link at Serudong along the Tawau/Kota Kinabalu road.

In the absence of an overland crossing, hundreds of thousands of Indonesian workers in Sabah have been forced to travel by ferry through Tawau’s meagre and unimpressive port facilities.

By way of comparison, the Entikong crossing between Sarawak and West Kalimantan has become a major thoroughfare with countless buses plying the route linking Pontianak and Kuching.

Moreover, it is estimated that some 3,000 Indonesian students are currently studying in Kuching’s many private educational institutions.

At the same time, direct flights (on local carrier, Kalstar) linking the two cities have further enhanced connectivity and opportunities for businessmen on both sides of the border.

Kota Kinabalu and Balikpapan are like step-sisters. A journey between the two cities requires an awkward and time-consuming detour through either Kuala Lumpur, Singapore or Jakarta.

The alternative is the nerve-wracking ferry from Tawau to either Nunukan or Tarakan ... neither of which are particularly attractive for tourists or business travellers.

But Kota Kinabalu remains a superb destination.

With its waterfront lifestyle, schools, hospitals and international flights, the city is poised to become a popular hub for Indonesians – from as far away as Banjarmasin, Makassar, Samarinda and Manado.

It is worth noting that all four cities are beneficiaries of the natural resources boom and growing faster than the national average.

Indeed, other Malaysian cities such as Penang and Malacca have become adept at tapping the Indonesian demand for healthcare, education, housing and retail.

It remains to be seen whether the socio-political trauma of past decades could be overcome to allow Sabah to maximise these opportunities.

However, thankfully, some of Sabah’s leaders are beginning to recognise their neighbour’s vast potential.

Flamboyant former chief minister Datuk Harris Salleh has been a major promoter of the cross-Borneo linkages.

Last year, he undertook a highly publicised tour across Indonesian Kalimantan.

Similar sentiments are raised by Sabah Economic Development and Investment Authority CEO Yaakub Johari who confidently said: “History aside, we see Sabah acting as a conduit between an expanding Indonesia and the dynamic Northeast Asian markets.

“Enhanced connectivity whether by land, air or sea is a must.”

Until Sabah and Sabahans can exorcise their ghosts, Indonesia will remain an untapped mirage.

Malaysian Election Reform: a panel for free and fair polls

Tweet

A panel for free and fair polls

Comment by BARADAN KUPPUSAMY

 For the select committee on electoral reform to be successful, there is a need for all parties to put aside partisan politics and work for what matters most – the best interest of the rakyat.

PAKATAN Rakyat should give a chance for the Parliamentary Select Committee to be formed and do its job of investigating and suggesting changes to the country’s electoral system.

As it is, their MPs have issued numerous statements ranging from outright boycott of the select committee to agreeing to participate but on their own terms.

They want Pakatan leader Datuk Seri Anwar Ibrahim to head the panel, increase the number of Pakatan panel members from the current three or, alternatively, not to give independent MPs a place in the committee.

They also want the assurance that Prime Minister Datuk Seri Najib Tun Razak will not call for a general election before a full, complete report of the panel is published and the recommendations implemented.
 
Najib has said the reforms could be divided into immediate reforms and long term ones; immediate reforms could be implemented before the next general election.

But he has rejected outright the idea of reform first and a general election later, saying the Government reserves the right to call for a general election at any time.
 
Pakatan Rakyat is due to make known its stand on the matter soon, according to PAS deputy president Mohamed Sabu.

While Pakatan Rakyat decides, Parliament is set to debate a motion on the formation of the select committee on Oct 3, which will also include its terms of reference and possibly the members of the committee.

A parliamentary select committee, as the name suggests, is a committee of the House and tasked to deliberate on matters of concern; in this case, on election and the electoral process and submit a report to Parliament and make recommendations which can lead to changes in the relevant laws.

Select committee members must be MPs and exercise all the powers of Parliament to make inquiries, inspect documents, call experts witnesses and go on road shows around the country for evidence gathering.



They must act in a non-partisan manner as Parliament is supposed to be – that is, to act in the best interest of the rakyat.

That is why a select committee is headed by a minister of the Government of the day which has a majority in the House.

It is the Government that decides that the election system needs reforming and carries out the task of forming the select committee.

It is inappropriate for Pakatan Rakyat to demand that it head the select committee because it is the Government’s right to reserve that position for itself.

This means Anwar cannot be head of the select committee but he can be a member of the panel, if he so chooses.

Besides, such a committee has no place for an NGO leader or a civilian because parliamentary convention allows only MPs to be members of the committee.

But they can be called as experts witnesses to aid the committee in carrying out its duties which, hopefully, is the manner in which Bersih leaders will be engaged.

The Government’s right of way also includes having a majority in the select committee but that majority should be proportionate to its membership in Parliament.

Giving Pakatan Rakyat parties three places in the committee is also fair when the Government only reserves for itself five places, which is quite proportionate to the respective representation of Parlia­ment.

The only issue that Pakatan Rakyat can raise is the allocation of one place to the nine independent MPs who act as a bloc in Parlia­ment.

The independents are not true independents but former PKR MPs who defected and now stand with the Government on any issue in Parliament.

Giving them a place seems unjustified but they, too, might have a cause to present.

The nearest thing we have had to a successful select committee, in recent times, was the 2004 select committee on the Penal Code and Criminal Procedure Code that was headed by Datuk Seri Radzi Sheikh Ahmad.

It heard expert witnesses and made numerous recommendations.

This eventually led to amendments to both codes in 2006 that helped to strengthen the fundamental liberties of arrested persons, among other changes.

This current committee will also see changes to the election rules and process if given a chance to be formed and conduct its work.

Therefore, it is incumbent on the Pakatan Rakyat MPs to set aside partisan politics and work together to ensure that the people get what want – a free and fair election.