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Thursday, August 7, 2014

Selangor state of Malaysia in a mess!


Twists and turns aplenty

It is a mad, mad world in Selangor where the power struggle over the Mentri Besar post has resulted in political crossovers, name-calling, accusations of corruption and talk of fresh elections.

IT was a day of confusing twists and turns for journalists covering the never-ending saga of the tussle over the Selangor Mentri Besar post.

A press conference by the party’s Selangor deputy chairman Zuraidah Kamaruddin at the PKR headquarters took on a pasar malam atmosphere when two conflicting documents were handed out to reporters.

One document claimed that Selangor supported PKR president Datuk Seri Dr Wan Azizah Wan Ismail for the Mentri Besar post while another document nominated deputy president Azmin Ali as the alternative candidate.

The situation turned even more chaotic when Zuraidah, who is known to be an Azmin ally, read from the document supporting Dr Wan Azizah.

It seemed like Zuraidah had switched alliances and thrown her support behind Dr Wan Azizah.

Before the morning’s excitement could die down, reporters began getting whatsapp images of a sensational letter purportedly written by party secretary-general Datuk Saifuddin Nasution to Tan Sri Khalid Ibrahim.

Fortunately for Saifuddin, it was a fake letter or else his goose would be cooked. The fake letter had stated that if Khalid resigned, all the allegations of wrongdoing made against him would be withdrawn. It also offered to make Khalid the state economic adviser with a salary of RM50,000 a month.

Even as reporters rushed to verify the authenticity of the letter, the Mentri Besar had made a highly strategic move to invite the Malaysian Anti-Corruption Commission (MACC) to investigate him on the accusations of corruption that Saifuddin had made against him a few days earlier.

Khalid had sent no less than the chief private secretary to the Mentri Besar to lodge the MACC report. It was Khalid’s way of telling his accu­sers: I have nothing to hide, investigate me.

He is so confident that he is in the clear, he has not bothered to wait for his accuser to go to the MACC; he himself is asking the MACC to scrutinise him. It was a slap in the face of his accuser.

As all this was happening, a news portal reported PAS secretary-general Datuk Mustafa Ali calling PKR strategist Rafizi Ramli “stupid”.

When The Star phoned Mustafa about it, he said Rafizi had made a “stupid comment”.

Rafizi had told a forum on the Selangor crisis that, in the run-up to the general election, PAS had wanted Tengku Razaleigh Hamzah instead of Anwar for Prime Minister. It was his way of explaining PAS’ insistence on supporting Khalid and its opposition to Dr Wan Azizah.

Mustafa is a very courteous politician and he was obviously not impressed by Rafizi’s habit of showing everyone how much he knows about everything.

The media who have been covering the power struggle have often likened what Khalid was going through to a roller-coaster ride but it was reporters themselves who were now feeling like they were on a roller coaster.

Reporters would be chasing one story in the morning. By midday, the story would have been overtaken by new developments and by evening, something new would have happened. That is how convoluted and fast-moving events have been in PKR. It is a mad, mad world in Selangor.

The chaotic press conference yesterday morning was a step forward for the lady president who has been battling public opinion about her candidacy for the challenging job of Mentri Besar.

Zuraidah is not only the party’s No.2 in Selangor, she is also the Wanita chief. Two other Azmin allies, Dr Xavier Jayakumar and Abdullah Sani, were also present at the press conference.

It has been very embarrassing for Dr Wan Azizah that Selangor, where Azmin is the chairman, has been lukewarm about her candidature for the top job in the state.

Azmin would have overtaken her if the matter had been put to a vote in the PKR supreme council meeting that was held to discuss the Mentri Besar candidate and if Datuk Seri Anwar Ibrahim had not insisted on her.

Zuraidah’s U-turn suggests that the powers-that-be in the party have been working hard to undermine Azmin’s base by persuading his allies to change sides.

It has also come at a price and Zuraidah has been slammed by Selangor members for betraying her old friend Azmin.

It was also curious that she signed off her press statement in her capacity as Ampang division chief rather than deputy Selangor chairman.

Zuraidah’s U-turn is unlikely to be a turning point for Dr Wan Azizah in Selangor where Azmin still holds sway.

Moreover, very few are convinced that Dr Wan Azizah will ever make it as Mentri Besar.

Going by the commentary coming from PAS, it is evident that the party will not endorse her when it meets on Aug 10. PAS will continue to insist on Khalid.

The chatter among Pakatan politicians is that a snap state election is the only way out of the mess. The Kajang Move which was supposed to stabilise and unify PKR and its Pakatan partners has morphed into an uncontrollable monster that is about to consume the coalition.

But will the Mentri Besar issue be resolved even if Pakatan opts for fresh elections?

There is no guarantee that the three parties can agree on the next Mentri Besar even if they win. In fact, the coalition will probably crack by the time state polls are called.

- Comment by Joceline Tan The Star/Asia News Network


It's a game of numbers

The role of the Sultan becomes paramount if the political wrangling fails to come up with a solution.

THE raging turmoil in Selangor over the post of the Menteri Besar is testing the tenuous bonds of the Pakatan Rakyat (PR) partnership. Many riveting issues of constitutional law have come to the forefront.

The Selangor MB was appointed by the Sultan of Selangor and there are five main ways in which the MB’s term can come to an end – resignation, expulsion from his party, defeat in the assembly, dismissal by the Ruler and disqualification due to a criminal conviction.

Resignation: If the MB resigns and the ruling coalition (with 44 out of 56 seats) unanimously nominates a successor, a smooth transition is likely. The Sultan’s constitutional role of appointing a new MB will be largely formal.

Expulsion from party: If the MB digs his heels in because he thinks that he has a working majority of 28+1 in the 56-member assembly, an engaging political scenario may ensue. He may be expelled from Parti Keadilan Rakyat (PKR) and be reduced to an independent or join another faction.

Expulsion from PKR does not automatically affect the post conferred on him by the Sultan if Khalid retains majority support in the Assembly. For example Indira Gandhi, Prime Minister of India, was in 1969 expelled from her Congress Party. Mahathir Mohamed was left without a party in 1988 because Umno was declared illegal by the High Court. Yet both premiers retained their posts because it is not party affiliation or party posts but requisite number of legislative supporters that count.

No-confidence: If Khalid does not resign, a motion of no-confidence is a looming possibility. Two examples from constitutional history are: in 1976 the BN majority in the Selangor Assembly dismissed its MB, Datuk Harun Idris, because he had fallen foul of the national leadership. In Kelantan in 1977 PAS moved a motion of no-confidence against its own MB, Datuk Mohammed Nasir.

Khalid is not entirely powerless in the face of such a threat. The Selangor assembly is not in session and the power to advise the Sultan to summon the assembly belongs to the MB and not the Speaker or the PKR leadership.

Under Article 70 of the Constitution of Selangor, six months can elapse between one session and the next and Khalid can frustrate PKR by not advising early summoning of the assembly! The Sultan may, of course, frown upon such unreasonable delay.

A motion of no-confidence needs an absolute majority of the total membership i.e. 29/56 legislators. Many permutations are possible. First, PKR’s 13 Assemblymen (Khalid excluded), DAP’s 15, PAS’s 15 and Umno’s 12 may all team up to oust Khalid.

Second, Umno may support Khalid or abstain but all PR partners (43) may unanimously support the motion. Third, PAS may be divided but even if one PAS member supports PKR’s 13 and DAP’s 15, the motion will reach the requisite number 29. A fourth scenario is that PAS’s 15 and Umno’s 12 may abstain. With PKR having 13 (Khalid excluded) and DAP 15, the motion will fail by one vote! Khalid will have a right to continue. PAS’s role is therefore pivotal.

Dismissal by Sultan: The power of the Sultan to dismiss an MB is not explicitly mentioned in the Selangor Constitution. However Common­wealth conventions indicate that the Head of State has a reserve, residual, prerogative power to dismiss the political executive in some exceptional circumstances.

For example, PM Whitlam of Australia was dismissed by Governor-General Sir John Kerr in 1975 due to the budget stalemate between the Senate and the House and Whitlam’s refusal to call an election to resolve the issue.

In the present scenario, the Sultan can remove Khalid in the following three circumstances.

First, if a majority of the members of the Selangor assembly make a written representation to the Sultan that they have lost confidence in Khalid and the Ruler wishes an immediate sitting of the assembly to resolve the issue of confidence and the MB refuses to advice the Sultan to summon the legislature immediately.

Second, because the assembly is in prorogation, the Ruler can follow Perak’s Nizar v Zambry (2010) precedent and personally determine the issue of confidence by taking note of political realities outside the assembly. The Stephen Kalong Ningkan v Tun Abang Haji Openg (1966) ruling in Sarawak that the issue of confidence must be resolved only in the legislative chamber is no more law.

If the Ruler comes to the conclusion that confidence has been lost, he can ask the MB to resign. If the MB refuses, the Ruler can dismiss him.

Third, if the assembly when convened, votes Khalid out, the Sultan can ask him to resign.

Dissolution: If Khalid is defeated by an absolute majority of the total membership, he has two options: resign or advise dissolution. The Sultan has wide discretion to accept or reject the advice. There are precedents from Kelantan (1977), Perak (2009) and Sabah (1994) when the advice to dissolve the assembly was rejected by the Rulers and Governor respectively.

Appointing a new MB: If Khalid resigns or is voted out but the PR coalition is deeply split over the choice of its MB, then the Ruler’s discretion and wisdom can provide the solution. As on many occasions in the States of Australia, the Sultan can choose a compromise candidate of his choice till the coalition puts its house in order.

Can a woman be appointed as MB? The incredible assertion that she cannot, has no basis in federal or State laws. In fact Article 8(2) of the Federal Constitution is clear that gender discrimination is forbidden except in explicitly specified areas like personal laws.

A “hung Parliament”: If after a new election, no party or coalition in the assembly has a clear majority, the Sultan’s discretion will become pivotal. He may appoint a minority government or a unity government pending a repeat election.

Sultan’s role: All in all, it can be said that in the following critical circumstances, the Sultan holds the key to keeping things on an even keel:

> the summoning of the assembly in case the MB is reluctant to face a vote;
> the discretion to accept or reject the MB’s advice on dissolution in case it is 28-28 on the confidence vote;
> the discretion to accept or reject a defeated MB’s advice to dissolve the assembly after a vote of no-confidence;
> If on a vote of confidence, the floor is split 28-28 for both sides, the Sultan would have the discretion to allow the MB to continue pending elections;
> the dismissal of the MB in the situations outlined above;
> the choice of a new MB if the majority coalition is hopelessly deadlocked over who should lead it;
> after a dissolution, to allow the incumbent to remain as caretaker MB or to appoint someone else as head of an interim, neutral government pending election that must be held within 60 days after dissolution;
> after the election, the appointment of a minority or unity government if the results indicate a “hung” Assembly with no decisive support for any grouping.

One prays that none of the above exceptional powers will have to be marshalled and that Selangor politicians, despite themselves, are able to put the State’s and the nation’s interest above their compulsion for partisan polemics.

-  Reflecting On The Law by Shah Saleem Farquqi

> Shad Faruqi is Emeritus Professor of Law at UiTM. The views expressed here are entirely the writer’s own.

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Wednesday, August 6, 2014

Tech-Dome Penang project to be ready by 2015; Skilled Staff in Demand in Penang




About Tech-Dome Penang

Tech-Dome Penang is an initiative by the Penang Science Cluster to create a hub for technology learning and exchange of ideas. It will be a vehicle for improving scientific literacy and technology ability in Malaysia.

Located at the geodesic dome of KOMTAR just adjacent to the George Town UNESCO World Heritage Site in Penang, visitors will discover the exciting world of technology and how they work by exploring the world-class exhibits in its galleries. Regular programs will be conducted for schools, colleges and families that are specially designed to cultivate the spirit of inquiry and teach children and teenagers the skills required to thrive in a high-tech, knowledge-based future.

OUR MISSION

  • To inspire children and students to become future technologists and nurture the interest to use and invent technology. 
  • To cultivate the spirit of inquiry and nurture the passion to thrive in the fields of science, engineering and technology. 
  • To showcase the progress of the world’s technology and innovation. 
  • To highlight the convergence of technology, industry and people.

Why Do We Need Tech-Dome Penang?

We believe that learning is a lifelong journey of discovery and is not just limited to school lessons. Families, young adults and entrepreneurs are always looking for new ideas and stimulating and meaningful ways to spend their time. By creating Tech-Dome Penang, we will offer visitors fun-filled learning and a place to share ideas and be inspired.

For Penang and Malaysia to remain competitive in the global economy, we must continue to nurture and develop our ability to use and even invent technology. However, the 2011 Trends in International Mathematics and Science Study (TIMSS) showed that the standard of mathematics and science among Malaysian students have been dropping since 2003, and compared to all other countries, Malaysia is the country with the biggest and most drastic drop in scores from 1999 to 2011.

According to the Ministry of Education, less and less students are taking up science at the STPM level. This shows that fewer students are interested in participating in the fields of science, engineering and technology. Tech-Dome Penang aims to reverse this trend and will strive to cultivate curiosity and nurture the passion to thrive in these fields.

Tech-Dome ready by 2015 

THE RM23mil Tech-Dome Penang project, a private initiative with endorsement from the state and Federal Government, aims to be operational by end of 2015.

Penang Tech Centre Bhd chairman Datuk Wong Siew Hai said Tech-Dome, to be located on the fifth floor of Komtar with a 32,000sq ft built-up area, would showcase robotic, electronics and computing and lighting technologies.

“It will also exhibit the history of Penang’s industrialisation, spearheaded by the electronics and IT sectors.

“We have appointed Huettinger, a renowned company from Germany, as design consultant for the project.

“Huettinger is a technology-engineering company specialising in exhibition planning, providing consultation services, and manufacturing of exhibits,” he said in an interview yesterday.

American Malaysian Chamber of Commerce governor and Malaysian American Electronics Industry chairman Datuk Wong Siew Hai was a panelist at the Roundtable on Graduate Employability organised by KDU University College, held at the Damansara Jaya Campus at Petaling Jaya.(21/01/2014/S.S.KANESAN/The Star)
[ Wong says a fully programmable robot called Robo Thespian will be created to educate, communicate, interact and entertain visitors to the science centre. ]

Wong said Tech-Dome would serve as a science centre to inspire children and students to become future technologists and also to nurture their interest to use and invent technology.

“Instead of taking children to movies and shopping, parents will have the alternative to take them to visit Tech-Dome during weekends.

“A robot built by Huettinger will be employed for meeting, greeting, and interacting with the public.
“Known as Robo Thespian, the robot is a fully programmable humanoid robot created to educate, communicate, interact and entertain,” he said.

Wong said the Tech-Dome had so far collected RM3.65mil, of which RM1.15mil came from the state government with the remainder from the corporate sector.

He added that the private sector had also pledged to donate RM2.3mil for the project.

“We still need another RM17.35mil which we are confident of raising by the end of 2014.

“Those who sponsor now will be known as founding sponsors of the project,” he said.

Penang Centre director Yap Soo Huey said unlike other science centres, the Tech-Dome would not just exhibit products.

“It will be designed to link the exhibits to scientific principles and their applications,” she said.

By David Tan The Star/Asia News Network

Penang Tech Centre To Complete Tech-Dome By 2nd Half Of 2015

GEORGE TOWN, Aug 5 (Bernama) -- Penang Tech Centre Bhd strives to complete the RM23 million Tech-Dome Penang project by the second half of 2015.

General manager Richard Chung Chok Yin said the renovation work to house the centre at the Tun Abdul Razak Complex's (Komtar) Geodesic Dome would begin next month and take nine months to complete.

"We still need to raise about RM10 million from the private sector and the public to bring this project to fruition," he told reporters here Tuesday.

Chung said donations could be made online via www.techdomepenang.org and tax-exempt receipts would be issued for contributions above RM50.

A private initiative with endorsement from the state and federal government, the Tech-Dome Penang is aimed at improving scientific literacy and technology acumen among Malaysians.

Earlier, Penang Tech Centre director Yap Soo Huey said a series of roadshows themed the 'Magic of Science' would be held in Gurney Plaza, Queensbay Mall, Gurney Paragon and First Avenue Mall from Aug to Dec to create public awareness on the Tech-Dome Penang.

"The roadshows will showcase science and technology-related activities on nature, math and science, life sciences, robotics and astronomy, mainly for children up to 15 years," she said.

-- BERNAMA

Financial hiccup - needs RM10mil boost

RM23mil Tech-Dome Penang project seeks public donation to help cover RM10mil shortfall. THE RM23mil Tech-Dome Penang project, a private initiative with endorsement from the state and Federal Government, is still short of RM10mil.

Status update: (From left) Chung, PTC director Datuk Lim Kok Khong, Yap, PTC steering committee member Ang Lye Hin and representatives of sponsors at the press conference.

Penang Tech Centre Bhd (PTC) general manager Richard Chung said they needed the financial support from corporate sectors and the public to help turn the project into a reality.

“We welcome any form of public donation. I am sure with such support, we should be able to make further headway in this project,” he said during a press conference in Komtar yesterday.

Tech-Dome Penang is a science and technology centre that aims to be a hub for technology learning and exchange of ideas.

The state government, besides granting the use of Komtar Geodesic Dome to house the centre, also provided seed-funding for the project. The centre is expected to be ready by second half next year.

PTC director Yap Soo Huey, who is also Pulau Tikus assemblyman, said the project would brand Penang as a hub for innovation and creativity.

She said cities that were known for being dynamic, progressive and innovative always boasted of having science and technology centres.

“Look at San Francisco and Amsterdam. That speaks volume of the city itself.

“Besides, we have been hearing that our education syllabus is too rigid, employees either cannot think out of the box or lack ideas when seeking a solution.

“The purpose of Tech-Dome is to address all this. We want to inspire our children to see how technology can be different and how knowledge can be applied to produce wonders. Education is not just about memorising,” she said.

As part of brand-building and public awareness, Tech-Dome Penang will organise nine roadshows scheduled to take place at the various shopping malls in Penang until the end of the year. Each roadshow will last for two days.

The first roadshow will be held at Gurney Plaza this weekend followed by Queensbay Mall (Aug 30/31), Gurney Paragon (Sept 13/14), Queensbay Mall (Sept 20/21), Gurney Paragon (Nov 29/30), Gurney Plaza (Dec 6/7), Queensbay Mall (Dec 13/14), 1st Avenue (Dec 20/21) and Gurney Plaza (Dec 27/28).

The roadshows, themed ‘Magic of Science’, will showcase various science and technology-related activities and games focusing on nature, mathematics and science, life sciences, robotics and astronomy for children aged up to 15.

The public will be able to participate in interesting hands-on activities from noon till 7pm during the event days.

More details on the roadshows can be obtained from http://www.techdomepenang.org or via Facebook /techdomepenang.

Donations can be made at the roadshows. Tax-exempted receipts will be issued for contributions above RM50 or via the website.

Skilled Staff in Demand - Jobs await seekers

Over 2,600 vacancies in various sectors are waiting to be filled and more investors are coming to Penang to offer greater employment opportunities abound including high-value positions over the next few years.

A new investor coming to Batu Kawan has about 300 positions to fill in 2016 and 1,000 in the following five years. — DATUK LEE KAH CHOON

AS of July 2014, there are 2,635 jobs available in Penang, of which 74% are for positions as junior executive and above.

Of the 2,635 jobs, some 475 are in engineering, 222 in marketing and business development, 185 in general and cost accounting, 185 in manufacturing, and 170 in IT-software, while the remaining 1,538 are for vacancies in other sectors.

InvestPenang executive director Datuk Lee Kah Choon said the openings were reported in a popular job portal.

Feedback received by investPenang and Penang Career Assistance and Talent (CAT) Centre, shows there are a number of multinational corporations (MNC) with various vacancies to be filled up.

Lee said a Japanese MNC in Seberang Prai was looking for technicians and engineers as part of its exercise to fill 1,500 vacancies.

“An American MNC in Bayan Lepas is also looking for 50 design engineers, while in the services sector, there are vacancies for 60 finance and accounting officers.

“A new investor coming to Batu Kawan has about 300 positions to fill in 2016 and 1,000 in the following five years.

“Another new MNC in Batu Kawan requires 540 vacancies to be filled by the end of this year,” he said.

Lee said the proposed Penang Business Process Outsourcing Prime project was expected to generate about 21,000 high-value jobs over the next five years.

“Penang is expanding from high-capital expenditure manufacturing and the state’s next growth wave hinges on investments in shared services outsourcing and other services that create higher value job opportunities for the people.

“However, the challenges of availability of right talents and well-trained workforce that meet demands of global investors have to be urgently addressed,” Lee stressed.

Lee said CAT was now working on setting up a fund to provide eligible students with scholarships and loans to pursue tertiary education.

“We are now talking with MNCs and philanthropists in Penang to set up such a fund for CAT to disburse to students, who will then work in MNCs during their vacation and upon graduation,” he said.

Lee also said investPenang was now arranging for foreign students to serve their internship in MNCs here.

“Students from New Zealand should be here next month for their internship in the local MNCs,” Lee said.

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Tuesday, August 5, 2014

Contradiction blots Obama's legacy with outdated Cold War mindset

Obama insurance conference call providers Russia and the U.S. are sending rather contradictory signals about their relationship.

US President Barack Obama belittled Russia as a nation that "doesn't make anything" in an interview with the Economist on Sunday. He also said that the West must be "pretty firm" with China, as the latter will "push as hard as they can until they meet resistance."

Obama downplayed Russia's role in the international community by saying Moscow is unable to attract quality immigrants and Russia's population is shrinking and aging. He described US tensions with China as "manageable," but stressed that the West should be tough with China when China "breaches international norms," and show China "the potential benefits over the long term."

Condescending to China and Russia, Obama treats both nations separately. He wants to draw more Western attention to China, so there could be more efforts to contain China. Obama paying close attention to China resulted in his "rebalancing to Asia" strategy.

He hasn't shown much belligerence to China and Russia since he took office, but apparently, he lacks strategic insight and the power to control his government and be a good decision-maker. His advocacy is always ambiguous and easily misguided by some emergency issues. Diplomacy will not be a proud part of his legacy.

In the Middle East, the US withdrawal from Iraq under his leadership has not helped sort out the mess in the region. He won't be given a medal for the current situation.

In its relationship with Russia, the US wrongfully kept its momentum to squeeze Russia's strategic space and caused Moscow's intense countermeasures.

Washington and Moscow are now engaged in Cold-War-level tensions, and they will cost the US much resource and attention.

In US-China relations, Obama has also found it hard to fully achieve his "rebalancing to Asia" goals. When the new Chinese leadership proposed the concept of a new type of major power relationship, the Obama administration accepted the general idea, but hasn't accepted the connotations.

Obama has not made constructive contributions to China-US relationships. He cannot make landmark progress if he still clings to an outdated Cold War mindset.

In the next two years before his last term ends, Obama could make himself remembered by making breakthroughs in the Sino-US relationship.

He could work with his Chinese counterparts to work out a framework for both countries, which would influence the entire picture of international relations.

In the early years of Obama's administration, people were impressed by his less strident posture toward international affairs, and this is also why he was awarded the Nobel Peace Prize. But now he has become more self-contradictory.

Perhaps that's how the most powerful man plays his role, held back by many different forces. It seems that only recklessness and strident talk can make the US presidency function well, while forward thinking won't get anywhere.

Source: Global Times

Mercedes-Benz under monopoly investigation in China

A Mercedes Benz hood ornament is pictured at the Jacob Javits Convention Center during the New York International Auto Show in New York April 17, 2014. [Photo / Agencies]

German automaker Mercedes-Benz Shanghai office has been searched by anti-monopoly officials on Monday, China Finance Information reported Tuesday.

Investigators, sent by China's antitrust regulator, the National Development and Reform Commission, visited the automaker's Shanghai office and inspected several office computers, the report said.

It also said that almost all the staff there was questioned and several top management leaders were questioned until 21:00 pm.

The unexpected probe reportedly targets Mercedes-Benz's car price policies and price floor imposed on dealerships in China, said the report quoting people familiar with the matter.

The company has not confirmed the news yet. But an insider said to China Daily website that it is preparing a statement on the issue.

Under pressure from Chinese antitrust regulator's monopoly concerns, Mercedes-Benz was the first to officially reduce the cost of after-sales for its major models by launching its Start Maintenance Menu earlier on July 1.

Covering both smart cars and Mercedes-Benz models, including the A-, B-, C-, E-, GLK-, M-, R-, and S-Class, the cost of maintenance will be cut by 20 percent on average and the reduction for some specific models could be as much as 50 percent.

Then on Sunday, the German automaker announced that it will cut the prices of spare parts by an average of 15 percent in after-sales maintenance for all models from Sept 1.

Mercedes-Benz under antitrust probe: report Mercedes-Benz under antitrust probe: report
Mercedes-Benz cuts spare-part prices on anti-monopoly probe
Automakers lower prices following monopoly concerns

Source: Chinadaily/Asia News Network

Monday, August 4, 2014

Incompetent car service centres in Malaysia; Quality and standard need to be regulated!


No joy at car service centres

PETALING JAYA: Malaysians are getting increasingly dissatisfied with the quality of service provided by authorised vehicle service centres.

The J.D. Power Asia Pacific 2014 Malaysia Customer Service Index (CSI) study also found that the expectations of vehicle owners increased since last year. (see below).

Overall satisfaction among new Malaysian car owners slipped three points from last year’s score to 754 out of 1000, the study revealed.

Satisfaction with service provided by Malaysian national brands dipped below the overall average to 744 points, down five points from last year.

On the other hand, the study found that customers expected more from these service centres, compared to the year before.

“The study identified 22 service standards that enhance the overall customer service experience. Customer expectations in 2013 were for service centres to meet 17 of the 22 standards,” stated the study.

“In 2014, customers expected a minimum of 19 of those 22 standards to be met in order to have a positive service experience.”

The study also found that additional services improved customer satisfaction, such as washing and vacuuming vehicles at the completion of the service and making follow-up phone calls to customers after service had been completed.

It stated, however, that only 14% of mass market customers had their service centres carry these out.

Toyota ranked highest in overall customer service satisfaction with a score of 777, followed by Nissan at 776, while Isuzu and Mazda tied for third place at 775.

The study ranks the satisfaction of new vehicle owners on the service offered by these authorised centres in five areas: service quality (38%); vehicle pick-up (20%); service initiation (14%); service advisor (14%); and service facility (14%).

“Brands need to focus on the entire process – from helping customers secure service appointments, to providing top-quality services, to faster service turnaround times, to having friendly and knowledgeable service advisors – all of which contribute to overall customer satisfaction,” said J.D. Power country head Rajaswaran Tharma­lingam.

“Customers have higher expectations, so it’s vital that the automakers’ service centres strive to not only meet, but also exceed those expectations to deliver a satisfying experience for their customers,” he said.

The study measures the overall satisfaction level among vehicle owners who have taken their vehicle to any authorised service centre for maintenance or repair works during the first two years of ownership.

Contributed by P. Aruna & Tashny Sukumaran

Fomca: Quality of service centres need to be regulated

PETALING JAYA: The quality of vehicle service centres need to be regulated, either by the industry itself or by relevant authorities, said Fomca.

“We are also receiving an increasing number of complaints over the poor quality of service provided at vehicle service centres as well as on the quality of the vehicles.

“The industry needs to look at itself and make improvements.

“Malaysians are not getting a fair deal,” said Fomca secretary-general Datuk Paul Selvaraj.

He was commenting on the latest J.D. Power Asia Pacific 2014 Malaysia Customer Service Index (CSI) Study which found that the public’s overall satisfaction had slipped three points from last year’s score of 754 out of 1000.

“The findings of the survey is the reflection of the quality of service being provided.”

An engineer, K. Ramesh took his one-year-old car to an authorised service centre after experiencing some problems.

“My car started jerking. I took it to the centre twice but they could not figure out what was wrong.

“They finally said I would have to change the fuel pump and asked me to wait two weeks until they purchased the part. Then, they asked me to leave my car with them for a week for troubleshooting,” said the 29-year old.

Before sending the car in, Ramesh decided to check with several online forums, and found a simple solution shared by other car owners.

“I tried it and managed to fix it by myself in less that two hours.

“Because of their incompetence, I was given the runaround and would have had to be without a car for a whole week,” he said.

Another car owner, Eric Chia, 27, waited two hours before the centre started servicing his car despite having made an appointment a day earlier.

“I waited two hours before realising that others who came in after me had their cars attended to first.

“When I asked the customer service advisor, he said it was his mistake and apologised,” he said.

To make things worse, the service, which was supposed to take an hour, took three hours to complete.

“I thought they did a thorough job, a month later, my air conditioner was blowing warm air and my engine mounting was loose.

“I had to send my car in again before they finally fixed the problem,” he said.

Contributed by P. Aruna The Star/Asia News Network

J.D. Power Asia Pacific Reports: Well-Informed Customers in Malaysia Have High Expectations for Customer Service


Likely due to cars are expensive in Malaysia, customers are expecting better service when they take their vehicles in for service or repairs, and authorized service centers are not meeting those expectations, according to the J.D. Power Asia Pacific 2014 Malaysia Customer Service Index (CSI) StudySM released.
J.D. Power Asia Pacific 2014 Malaysia Customer Service Index (CSI) Study
The study, now in its 12th year, measures overall service satisfaction among owners who took their vehicle to an authorized service center for service maintenance and/ or repair work during the first 12 to 24 months of ownership. For the first time, the 2014 study examines service satisfaction exclusively on the mass market segment.

Toyota ranks highest in overall customer service satisfaction among mass market brands, with a score of 777. Toyota performs particularly well in the service facility factor. Nissan ranks second with a score of 776, while Isuzu and Mazda rank third in a tie at 775 each.

The study evaluates new-vehicle owner satisfaction with the service experience by examining dealership performance in five factors: service quality (38%); vehicle pick-up (20%); service initiation (14%); service advisor (14%); and service facility (14%). Satisfaction among mass market brands averages 754 index points (on a 1,000-point scale) in 2014, which is a 3-point decline from 2013.

 J.D. Power Asia Pacific: 2014 Malaysia Customer Service Index Study
The study identifies 22 service standards that enhance the overall customer service experience. In 2014, customers expect a minimum of 19 of those 22 standards to be met in order to have a positive service experience. In comparison, customer expectations in 2013 were for service centers to meet 17 of the 22 service standards. On average, authorized service centers are implementing 18.1 standards per service visit in 2014.

“Customers have higher expectations, so it’s vital that the automakers’ service centers strive to not only meet, but also to exceed those expectations to deliver a satisfying experience for their customers,” said Rajaswaran Tharmalingam, country head, Malaysia, J.D. Power Asia Pacific. “Brands need to focus on the entire service process—from helping customers secure service appointments, to providing top-quality services, to faster service turnaround times, to having friendly and knowledgeable service advisors—all of which contribute to overall customer satisfaction.”

The study also finds there are additional services some service centers provide that also improve customer satisfaction, such as washing and vacuuming vehicles at the completion of the service and making follow-up phone calls to customers after service is performed. Currently, only 14 percent of mass market customers indicate their service center delivered on both of these services, among whom satisfaction is 797, compared with 729 among customers whose service center did not deliver on both those standards.

Saturday, August 2, 2014

Xinjiang's terrorists kill religious leader Imam Jume Tahir in China


Xinjiang imam´s murder: 2 suspects killed, 1 detained
The murder of Jume Tahir, the imam of China´s largest mosque in the Xinjiang Uygur Autonomous ...

Imam’s murder is death-knell for terror

Police in Xinjiang Uyghur Autonomous Region announced on Thursday that they had shot dead two alleged religious extremists and captured one man, all of whom are believed to have murdered Jume Tahir, the imam of Id Kah Mosque, in Kashi.

According to a report by Xinjiang's official news portal ts.cn, the three suspects, who had been influenced by religious extremism and intended to do "something big" to make a name for themselves, killed the 74-year-old imam Wednesday after he finished the morning prayer service.

Id Kah Mosque is the largest in Xinjiang. Imam Jume Tahir was a patriotic religious leader who enjoyed a wide reputation and respect among Uyghur Muslims.

He publicly condemned the brutality of extremists after their recent deadly attacks in the northwestern region, which authorities believe to be connected to overseas terrorist groups.

The murder of the respected imam is a hideous crime. It only indicates that the extremists felt growing anxiety and fear over the patriotic religious leaders' public criticism and elaboration of the real spirit of Islamic teachings. They were attempting to create a sense of terror.

The death of Imam Jume Tahir has once again shown the world that the terrorists are the public enemy of all ethnic groups in Xinjiang. They mean to destroy the peace and stability of Xinjiang. They have created one bloody atrocity after another to draw global attention and promote their extremist causes. Whoever stands in their way will become a target.

The repeated deadly attacks have hurt the livelihood of Xinjiang, especially in the southern part of the region, including the tourist resort of Kashi. Local business people, mainly Uyghurs, have felt the biggest impact.

The terrorists are sacrificing the local economic and social progress for their purposes.

Terrorist attacks in Xinjiang seem to be on the increase in recent years. It is no surprise if you also learn about how the separatist World Uyghur Congress has been spreading false information to foreign media, and how the Western media have often been amplifying their prejudice against the Chinese government.

Prosecutors in Urumqi, the capital of Xinjiang, on Wednesday announced they were prosecuting Ilham Tohti, a former lecturer at the Minzu University of China, for separatism. The US Department of State demanded the release of Tohti on the same day. The stance will encourage overseas Uyghur separatists to create more troubles.

However, the extremists' goal to split Xinjiang or mess up the entire country will never succeed. It has become clearer than ever that ethnic integrity is the only choice for people in Xinjiang.

Source: Global Times

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Friday, August 1, 2014

Property prices in Malaysia to continue to increase, says REHDA

Property prices in Malaysia will continue to increase due to the supply and demand factor as well as the high land cost, according to Real Estate and Housing Developers Association (Rehda) president Datuk Seri FD Iskandar Mansor.

Notably, the average annual housing completion stood at 100,000 compared to the average annual household formation of 140,000, revealed the National Property Information Centre.

According to Iskandar, who also serves as managing director and chief executive officer of Glomac Bhd, the public have the misconception that developers are responsible for the rising property prices.

He explained that it is impossible for developers to maintain or lower the selling price for new launches due to land cost and high conversion premium, which has recently increased by up to 300 percent.

He also noted that the cost of doing business has been expanding each year, and, unlike before, developers no longer enjoy the 30 percent profit margin.

In fact, developers now only make around 15 percent profit margin because of high development and infrastructure charges, compliance cost, stamp duty and quit rent.

Moreover, land is getting scarce and more expensive.

“In early 2007, when Glomac bought land nearby the Petronas Twin Towers, the seller asked for RM1,000 per square feet (psf) but we wanted to pay only RM600 psf. I knew what we wanted to build on it so we paid RM1,000 psf,” said Iskandar.

“Now, that same piece of land is worth RM3,500 psf and the value of the building has risen. Land cost has tripled in the last seven years.”

Source:


 
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Thursday, July 31, 2014

China probes Microsoft monopoly

BEIJING: China’s State Administration for Industry and Commerce (SAIC) has launched an investigation into US software giant Microsoft’s Windows operating system, a day after officials showed up unannounced at several Microsoft’s offices in China.



Microsoft Corp faces China anti-monopoly probe



http://english.cntv.cn/2014/07/30/VIDE1406708763748561.shtml

The anti-monopoly regulator had sent some 100 inspectors to Microsoft’s offices in Beijing, Shanghai, Guangzhou and Chengdu on Monday and had obtained internal documents and seized two computers. “The regulator is also investigating a Microsoft vice president and senior managers and have made copies of the firm’s financial statements and contracts,” it said in a statement on its website.

The SAIC said it has also seized documents, e-mails and other data from Microsoft’s computers and servers. The probe could not be completed as some of the key personnel of Microsoft were not in China or unable to be contacted, it said. Xinhua news agency reported in June last year, the SAIC had investigated complaints from enterprises that Microsoft had used tie-in sales and verification codes in its Windows operating system and Microsoft Office application, causing software incompatibility issues.

It said Microsoft has agreed to cooperate with the government on the investigation.

In November last year, China’s economic planner and watchdog, the National Development and Reform Commission had launched a probe into Qualcomm Inc, the California-based world’s largest mobile chipmaker, to determine whether it has abused dominant market position. — Bernama

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Wednesday, July 30, 2014

Japan reopens China's wounds: Sea of Change in pacific policy; Japan's wars and Potsdam Declaration still relevant

Japan reopens China's wounds

Few wounds take so long to heal. But the defeat in the Sino-Japanese War of 1894-95, which broke out 120 years ago today, remains an open wound in Chinese national psyche.

Not because it hurt us too badly. The subsequent unequal Treaty of Shimonoseki, fittingly portrayed as "humiliating the country and forfeiting its sovereignty", has since been a hallmark of national shame. But the Japanese imposed on us greater shame and sufferings in the decades that followed.

Nor because we are a nation of grudge-holders. We have befriended posterity of Western intruders responsible for our nation's humiliating past, and are forming partnerships with them. Even to Japan, our worst enemy in history, our leaders always reiterate the wish to let friendship "last from generation to generation".

But because the same old ghost of expansionist Japan is lurking next door, causing a contagious sense of insecurity throughout the region.

We cannot afford to not be vigilant, because Shinzo Abe's Japan is strikingly similar to the Japan of 120 years ago. International concerns about the likelihood of history repeating itself in Northeast Asia are not groundless. Because, like in 1894, Japan is again aspiring for "greatness" through expanding its overseas military presence. And its foremost target is, again, China.

It is dangerous to underestimate Japan as a security threat. Which it was, and still is.

The Japanese prime minister's rhetoric about peace may be engaging. But never forget Japan's extreme duality. Its wars of aggression have always been launched in the mode of surprise attacks while waving the banner of peace.

In 1871, Japan signed the Sino-Japanese Friendship and Trade Treaty with rulers of China's Qing Dynasty (1644-1911), which promises mutual respect for and non-violation of each other's territories. Hardly had the ink on that document dried when the Japanese began invading Ryukyu, then a Chinese tributary. The Ryukyu kingdom was finally annexed in 1879 and renamed Okinawa.

On Japan's agenda of overseas expansion, the 1894 surprise attack against China was a carefully plotted advance to control Korea before slicing China. But the Japanese government eulogized its acts of aggression as those of benevolence aimed at "preserving the overall peace of East Asia" against "barbarians and semi-barbarians".

The more devastating Japanese war of aggression, embarked in 1931, was also waged in the name of peace, under the pretext of building an "East Asia sphere of common prosperity".

Even today, Japanese politicians call it a war of "liberation from white colonialism", even "enlightenment".

In amazing similarity, present-day Japan is flexing its military muscles overseas in the name of proactive peace. Also like in the run-up to the year of 1894, with peace on lips, Abe is waging a propaganda war against China, framing us as a threat.

This country has suffered enough from its one-sided wish for peace, and poor preparedness for worst scenarios.

Now is time for a break.

Sources: China Daily/Asia News Network

Sea of change in pacifist policy

Japan may have crossed a rubicon as it will only be a matter of time before it acts like a ‘normal’ country where troop deployment is concerned.

ON July 1, the Cabinet of Shinzo Abe decided that Japan would no longer abide by the policy of not engaging in collective self-defence.

This may appear innocuous but to those conversant with Japanese defence policy since World War II (WWII) this could amount to a sea of change.

The Americans, in an attempt to prevent a remilitarised Japan after WWII, imposed on it a constitution which contains Article 9, an article probably found in no other constitution. It states that Japan renounces war as a sovereign right of a nation and cannot resort to force, or the threat of the use of force, to settle international disputes.

The defence of Japan was guaranteed by the United States in a security agreement signed with Japan after the American occupation. Nevertheless, the United States also insisted that Japan take some steps to defend itself.

Thus, Article 9 was not interpreted literally by subsequent governments as excluding Japan from establishing a Self-Defence Force (SDF), but it could not be allowed to participate in collective self-defence. Japan could not send its military force to help any country, however friendly, except for humanitarian purposes.

This approach, perhaps unexpectedly, worked brilliantly for Japan.

Freed of the need to build a large military establishment, Japan devoted its energies to economic development and built what was until recently the second largest economy in the world.

But as the United States began to realise that Japan was the greatest beneficiary of this approach, it applied pressure on Japan to give up this “free ride”, and start deploying troops overseas, especially to aid American military expeditions. The Japanese resisted.

They argued that the SDF could be sent overseas for humanitarian purposes but not for combat as this would involve Japan in collective self-defence, even if only to aid Japan’s crucial ally, the United States. Article 9, as then interpreted, would be violated.

But the Japanese could not resist US pressure for long. Since then the Japanese have sent Japanese vessels to supply fuel for US ships to attack Afghanistan, and troops to Iraq in the war against Saddam Hussein.

But though these troops were placed in combat situations, their presence was justified, however contrived, for humanitarian reasons. They were not there for the purpose of collective self-defence!

This has now changed with the recent Cabinet decision. Despite assurances from the Abe Cabinet that Japan will only use troops after all means have been exhausted, henceforth it can send troops not only to help US forces if attacked but also to the defence of any other country that it might feel an obligation to. Japan may have crossed a rubicon as it will only be a matter of time before it acts like a “normal” country where troop deployment is concerned.

China and South Korea are against it. They fear that this could lead to the remilitarisation of Japan as they believe Japan has not sufficiently come to terms with its past of aggression against Asia.

Many South-East Asian nations, on the other hand, have been impressed by Japan’s peace diplomacy since WWII, and may be less inclined to believe the Japanese will remilitarise. Even though many South-East Asians, particularly those of Chinese descent, suffered from Japanese atrocities, they are more ambivalent about the Japanese war record.

The Japanese occupation in South-East Asia was a military one and lasted only about three-and-a-half years. Compare this to Korea, which was colonised by Japan from 1910 to 1945, when Korean cultural identity was subjected to an eradication campaign by the Japanese colonisers.

Or the Chinese, who since the Sino- Japanese war of 1895 had suffered almost half a century of Japanese threats, colonisation (Manchuria in 1931) and invasion (from 1937-1945.) Memories of Japanese atrocities such as the Nanjing Massacre are still vivid in their minds.

South-East Asians are concerned that the history issue, whatever the merits of the case, will continue to prevent reconciliation between Japan and Northeast Asia, in particular China.

Sino-Japanese relations will not stabilise unless that issue is resolved. This will not be good for South-East Asia, given the profound economic and geopolitical impact these two countries have on the region.

There is also some reason for unease in the manner in which Abe implemented the change. Over a matter of such importance, the Abe government should have gone through the procedure of amending or abolishing Article 9 of the constitution, instead of resorting to the tactic of changing governmental interpretation.

It is true that this will be difficult, given that a recent poll shows 56% of the Japanese population are against the Abe move. (A constitutional change needs a two-thirds majority in both houses and a majority in a national referendum.) Nevertheless, it is the task of Abe and his people to convince the Japanese people of the necessity of the constitutional change. If the Japanese people are unconvinced, then Abe should leave things be.

More concerning is that this normalisation is accompanied by a nationalist agenda of visits to the Yasukuni shrine by Japanese legislators and indeed by Abe himself, and by other actions that suggest Japan did no wrong in the war.

Japanese nationalists like Abe argue that they are only praying for the souls of the deceased when they visit the Yasukuni shrine, and they have no wish to resurrect the past.

But there are other aspects of the nationalist agenda the Abe people are pushing which may survive. One is the introduction of patriotic education, that can have a long-lasting effect on the Japanese population.

It can be argued that the Abe move to make Japan a normal country should be welcome. Japan is a large country with a population of around 120 million.

Moreover, it has the third largest economy, and is technologically one of the most advanced in the world. It has also convincingly demonstrated a record of more than 60 years of peaceful diplomacy.

At the same time, many Japanese, particularly the younger generation, no longer want to carry on with the mentality of a defeated nation so long after the war. Nevertheless, it is a pity that their government has to pursue the normalisation of Japan while at the same time pushing a nationalist agenda.

By Dr Lee Poh Ping The Star/Asia News Network


Dr Lee Poh Ping is a Senior Research Fellow at the Institute of China Studies in the University of Malaya. The views expressed here are entirely the writer’s own.

http://english.cntv.cn/program/dialogue/20130726/100500.shtml

First Japan war’s lessons remain relevant

Today is the 120th anniversary of the eruption of the First Sino-Japanese War (1894-95). The war is generally viewed as a turning point in modern Chinese history. The illusion of a strong navy of the then-Qing government and limited hopes brought by the Self-Strengthening Movement ended with the war's coming. China not only lost to the West, but also was defeated by an East Asian country—Japan. China's long-held sense of superiority came to an abrupt end.

The complete defeat in the war, and cession of territories and indemnities brought with it, caused Chinese society to realize that only reform could reverse China's backwardness. Yet all reform measures failed to save the Qing regime.

The war also completely remade East Asian geopolitics, with Japan assuming a role as the leading country in the region. Only in recent years has this arrangement changed to some extent.

Drawing lessons from the war is not an easy job. Neither China nor Japan has set an example in this. China was convulsed by half a century of war and other disturbances following its defeat, before it gradually found its path forward. Japan became increasingly self-centered and paranoid due to its victory in the war and began to follow an expansionist path. It would only begin to restrain itself following its defeat by other world powers in the World War II.

China's experiences during the past 120 years are fodder for significant reflection. China and Japan once again find themselves in a confrontational stance. How should we look at China's geopolitical status, both then and now? What's the most significant lesson for us? There has been much discussion throughout China on this subject, but no consensus has yet been reached.

Will China find itself in a new war, similar to the one 120 years ago? History will not repeat itself, but China still face a number of uncertainties. What are these uncertainties? From where can the Chinese people derive our strategic confidence?

It is naïve to compare the historical context of the First Sino-Japanese War or World War I with China's current circumstances. Both international politics and China's internal social structure have experienced profound changes.

China is rising, even as there are many factors countervailing this process, both internal and external. The momentum of China's development has empowered the country, while at the same time exposing problems. Opinions remain divided as to whether Chinese society as a whole can bear the pressure.

There are those who would compare the Sino-Japanese relationship of 120 years ago with today. It is a confusing comparison. China 120 years ago lacked national strength, social unity, and effective government. It proved unable to reform itself in the face of serious setbacks.

China's task of reform was thrown into sharp relief following the First Sino-Japanese War. Even now, the country must continue to push reforms, and curb its social ills.

We should continue to crack down on corruption, and protect the democracy advocated by generations of revolutionaries. All this, however, should not come at the cost of social chaos.

Source: Global Times Published: 2014-7-25 0:28:01


Declaration still relevant

Looking at the Potsdam Declaration 69 years after its release on July 26 in 1945 is of great help in knowing why the Japanese government's attitude toward the war of aggression it launched against China and other Asian countries during World War II matters a great deal to its relations with its neighbors and the situation in East Asia.

Along with Cairo Declaration in 1943, this historical document was the cornerstone of the postwar world order. It was these two documents that established the principles for Japan, one of the culprits for World War II, to redeem itself from the evils of its militarism. And it was by following what both documents stipulated that Japan could realize reconciliation with its neighbors, which had forgiven what its invading troops had done to their peoples with the hope that the island country would behave itself and contribute to the building of a peaceful Asia and peaceful world at large.

However, the declaration was challenged when the Japanese government made the decision to nationalize the Diaoyu Islands in 2012, territory it had grabbed from China with its military aggression. Japan was supposed to return all the territories it had taken from China according to Cairo Declaration, and the Potsdam Declaration requires that the Cairo Declaration must be observed.

By blatantly questioning the international definition of the nature of the war, the legitimacy of the Far East Military Tribunal and even the existence of the "comfort women" Japanese Prime Minister Shinzo Abe is actually trying to overturn what the two declarations had stipulated for Japan's surrender and the establishment of the postwar order.

Abe government's lifting of the ban on its collective self-defense by reinterpreting Article 9 of its postwar pacifist Constitution early this month trod on the toes of its neighbors, as there is no threat to Japan's national security that calls for the possible use of its collective self-defense and for any overseas military action.

All Japan's Asian neighbors can get from what Abe is saying and doing is nothing but increased suspicion about the possibility of the revival of Japan's militarism.

When celebrating the 69th anniversary of the Potsdam Declaration, it is indeed necessary and urgent for China and its Asian neighbors to remind the Abe government that it is leading its country in the wrong direction if it indeed wants its country to become a normal member of the international community.

Sources: China Daily/Asia News Network

Tuesday, July 29, 2014

STEM education for life, part 2

The second part of the series looks at the part STEM has to play in ensuring a better future for all Malaysians.

IN our previous article (Stem education for life to reach new heights )  we talked about the engineering feats of the 20th century, what STEM (Science, Technology, Engineering and Mathematics) stands for and some ways to promote STEM among students. In this article, we will talk about the importance of STEM education for key professions and for the future of the nation.

In 2007, 30% of the total tertiary education-age population in Malaysia was enrolled in tertiary education. In 1999 it was 23%. Malaysia targets that by 2020, this total will increase to 50% and out of that 60% will be in STEM. To meet this target, ground work has to start now.

Currently, it is estimated that about 37% of secondary school students are in the Science stream. It is worrying if there is a decline in the number of students enrolling in the Science stream.

If our country is to move forward to compete with the rest of the world and to be sustainable in the future, we need more scientists, mathematicians, engineers and technologists to manage our natural resources and to look into renewable resources for future growth and sustainability. More talents and more qualified manpower are required to drive the country.

The United States Department of Commerce in the 2013 article STEM: Good Jobs Now and for the Future (www.esa.doc.gov) stated that “STEM workers drive our nation’s innovation and competitiveness by generating new ideas, new companies and new industries. However, US businesses frequently voice concerns over the supply and availability of STEM workers. Over the past 10 years, growth in STEM jobs was three times as fast as growth in non-STEM jobs.” Perhaps this is an indication of a trend that could eventually affect Malaysia as well.

According to an employment website survey in August 2013 based on a year’s data that among the top 10 highest paid jobs in Malaysia, most tend to be technical or science based. At the executive level, those who specialised in medicine, engineering, finance and information technology (IT) generally earned above-average salaries, while those at managerial levels and higher who received better compensations were in the fields of IT, science and engineering.

It was also reported that, out of the top 10 best paying jobs for fresh graduates, seven of the jobs are STEM related (doctors, engineering/IT, geophysics, aviation, actuarial science, IT software, financial services).

Perhaps, with this knowledge in mind, students in schools could be informed to pursue STEM subjects and venture into tertiary education in STEM-related fields of study. Most students in secondary schools have little idea of what to pursue at tertiary level and little knowledge of what career path to take. Perhaps with the knowledge of possible successful careers and pathways in STEM, students could make informed decisions on what subjects to take and that would lead them to more visible outcomes.

Most students have the view that mathematics and science subjects are more technical and difficult subjects to learn and score in exams. Hence, they shy away from choosing the Science stream and this may prevent them from choosing a career in STEM-related fields.

However, if learning is made more practical, fun, methodical and interesting with key fundamental concepts of STEM introduced even from primary school and slowly built up to secondary school, more students would enjoy learning STEM subjects and perhaps perform better in them in lower secondary. This would make the transition into the Science stream easier at Form Four. The grooming of a potential pool of talent has to start from school right up to tertiary level. It might be too late trying to encourage more students into STEM-related studies at tertiary level and by then there might also be too few in the pool to select the best talents from.

STEM education should perhaps be elevated as a national priority, considering the implications for the future. With this in mind, the ASEAN Academy of Engineering and Technology (AAET), Universiti Tunku Abdul Rahman (Utar), the Malaysian Industry Group for High Technology (MIGHT), the Institution of Engineers Malaysia (IEM), and the National Science Centre (NSC) came together to organise the Kuala Lumpur Engineering Science Fair 2014 (KLESF).

The inaugural fair was held in April 2014 and the event, which will be held annually, aims to promote STEM and serve as a decisive step to arrest the declining interest among school students in STEM. KLESF brought together a community of stakeholders, research and education communities, professionals and industry partners to support the Government’s Science to Action (S2A) programme to promote science and technology as the key drivers of innovation, research, development and enterprise for the nation.

KLESF 2014 attracted more than 100 government schools and more than 50,000 visitors comprising mostly school children and teachers.

In tandem with KLESF is the Utar School Mentorship Programme, in which Utar academics work with school teachers in selected needy schools, sponsoring equipment and working with students on hands-on science-based projects, which were showcased during KLESF. The students, in this mentorship programme, learnt to make mini robots and conducted scientific experiments, highlighting the fun aspects of learning Science.

The waves of technological revolutions that happened from the 18th to the 20th century resulted in super highways, integrated multimedia networks, speedy transportation, automation and super crops with bountiful harvests. If we think of the next century and the future to come, a lot needs to be done now.

We now have about seven billion people on earth. The global population could reach nine billion by the year 2050. In 2010, 3.5 billion (50.5%) lived in cities and more are moving into cities each day. This means fewer and fewer people work in farms, growing food that we need, and more infrastructure is needed in the cities to support the growing population. Healthier food, clean water, well-planned housing and clean air are required for better-quality life in the cities.

The level of urbanisation is rising throughout the world resulting in more pollution, depletion of natural resources, global warming and the increasing need to source clean water. Problems are getting more complex and the challenges are greater. The world needs a great pool of talented people especially scientists, architects, engineers and more STEM-based qualified professionals to help with new inventions, seek solutions, soothe this expanding world and solve current and impending environmental problems. Most of all, these talents need to look into renewable energies for the future as our natural resources are being depleted and wasted.

Therefore, it is imperative to keep our youths and students in schools interested in STEM; for our teachers to find more interesting ways of teaching STEM subjects; our parents to encourage their children to discover the wonders of science and for our government to look into policies that promote STEM education and develop a curriculum that will encompass the nation’s future needs.

Contributed by Prof Dr Lee Sze Wei

The writer, an AAET Fellow, is the vice-president of Research and Development and Commercialisation, Universiti Tunku Abdul Rahman (Utar).  

 Prof Ir Dr Lee Sze Wei
Vice President, R&D and Commercialisation
UTAR

Prof. Dr. Lee Sze Wei was born in Malaysia in 1970. He obtained BEng (Hons) in Electronics and Optoelectronics, MPhil., and PhD from University of Manchester Institute of Science and Technology, UK in 1995, 1996, and 1998 respectively. He was in Multimedia University, from 1999 to 2008 before joining Universiti Tunku Abdul Rahman (UTAR) in Oct 2008. He is currently the Vice President (Research, Development and Commercialisation) and of UTAR. He specializes in telecommunication engineering. He has been involved in various industry-university collaborative research projects and providing training programmes to the industry aimed at updating and upgrading the knowledge and skill of technologists and engineers in the industry. http://crest.my/v2/prof-lee-sze-wei/

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